Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited October 16, 2024

BOX CHEN, YORI LIN helped me with a lot of information to get my store on the top.SHE is kind, proffesional AND she is ready for me everytime

JL~Brand
Germany
7 months using the app
March 30, 2023

I have an good experience with Ceci! You can ask for his support anytime. Ive started CJ Dropshipping 2 Weeks ago, and im overall very happy with it.

Rückenzone
Germany
7 days using the app
June 18, 2021

I used this app for my dropshipping store. It was little hard in the starting to understand the process. My mentor Nico Zhang is very helpful. Clarified all my doubts with patience. Used this app for sourcing few of my products. Looking forward to continue.

The Fresh Eyes
Hong Kong SAR
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

September 1, 2022

don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!

all 4 home
Israel
7 months using the app
CJDropshipping replied September 1, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

September 22, 2023

Zoey was very helpful

Tobeheardclothing.net
United States
7 months using the app
June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Holistik Bloom
Spain
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.

April 27, 2021

fast anwsering, usual problems with out of stock products, wrong products or other but agent are here to fix it

MonColRoulé
France
7 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency. You can purchase private inventory to avoid stock-out cost.

May 19, 2023

great supplier good to order from you thanks i wish to buy from you again in future they delivered as promised

Fyi daily Store
United States
7 days using the app
July 4, 2023

Zoey from CJ is a great help to all my needs. Quick, smart and efficient. would highly recommend. very quick to help me source products

Nut
Australia
7 months using the app
June 12, 2023

Muy buena Atención por parte de los Agentes Personales de CJdropshipping y muy buena calidad de productos.
Muy buena atención por parte de Sveta, la recomiendo

GabiGabo
Venezuela
7 days using the app