Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 7, 2023

Arlene did a great job helping me with my questions. Always answering fast and accurate, very happy! :)

fav-store
Germany
About 1 month using the app
August 11, 2023

agent rebecca is fast and solve my problems like shipping and others , thanks rebecca

new tech generation
Italy
About 1 month using the app
Edited February 10, 2021

Do NOT waste your time and money with these guys! Worst customer support experience ever! They lie, the make empty promises, they blame each other, and never deliver. Their user interface is so ridiculously complex and ugly and useless! I wish I could give them -5 stars!! And Shopify has to do a better job vetting these apps AND managing them... that's part of their value prop. So, it turns we can not have more than one supplier app connected to a Shopify store, as we run the risk of those apps having access to orders placed for other apps. Case in point, among our CJ orders we found orders meant for Oberlo!

Total Kitchen & More
United States
About 1 month using the app
CJDropshipping replied February 17, 2021

Hi, sincerely sorry for your experience. We will do better in the future. If you have any uncertainty, please contact us by email, support@cjdropshipping.com. Have a nice day!

February 5, 2023

CJ has a great team for support. I contacted them any time and got a good response and guidance from the team members. I am very pleased to work with CJ
I specifically say thanks to Chris Ou for his immense cooperation and guidance.
Thank You Chris Ou

The Premier Products Store
United Kingdom
About 1 month using the app
May 8, 2024

I thank Harvey for his kind, competent and friendly support. It's interesting to work with him. great agent!

TorteTortelli Homefood di Silvia
Italy
6 days using the app
December 21, 2023

Really amazing and best app for dropshiping and E-commerce. It's easy to use and have world fastest customer support. They will help you as soon as possible. There shipping time is also convenient. It's really awesome. Sabrina Liu .

Shers Supermart
Pakistan
About 1 month using the app
November 14, 2021

Helpful and very cooperative platform !! Some way wasn't working very well in a first time on my PC, but they give me a fast efficient answer. Thank you Martin Mao !!

Originuterusgo
Canada
About 1 month using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

November 22, 2023

Solid services! I cannot wait to get my stores rolling

My Store
United States
About 1 month using the app
December 26, 2023

I wanna thank July chan for helping me out and assisting me with my enquiries. She really helped me alot. I hope that i will always have her to help me in my questions :) Thank you July!

Purrfection Pantry
Singapore
About 1 month using the app
February 20, 2024

Rami Wu was fast and efficient for my sourcing requests! I recommend

Gem Doodle
France
28 days using the app