Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited August 18, 2020

I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk

DivaStyles Fashion Boutique
United States
6 months using the app
May 29, 2023

Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.

Geek and Fluff
United Kingdom
6 days using the app
December 10, 2020

CJDropshipping is a really nice service! My agent Aketa Xiang is always available to help me, fix problems, and answer my questions.

Cushy bed
United States
6 days using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 27, 2021

Great App and service. Their support team is outstanding. Especially Helen, she is very helpful, fast, supportive and friendly. Highly recommend.

zPosturez
Australia
6 days using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 21, 2021

William Wei helped me. It's an easy app to use, though I find the shipping too high to compete with others. They do a great job if you ask them to find something out for you.

Animalium Co.
Canada
6 months using the app
CJDropshipping replied February 22, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2022

Es un método muy conveniente y sobre todo ofrece facilidades, los agentes están operando todo momento, en mi caso June es muy amable y me brinda soluciones muy prácticas y rápidas

UnitVerse
Peru
6 days using the app
February 8, 2023

fast and effective assistance thousands of products to choose from I recommendand it many suppliers to choose from one of the best apps to find reliable suppliers

𝑀𝓇𝒞𝒽𝒶𝓇𝑔𝑒𝓇🔋
Italy
6 days using the app
May 17, 2023

May 17, 2023
My personal Agent Bird was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you bird :)

SamiAhmed
United Arab Emirates
6 days using the app
March 11, 2023

One of the best dropshipping apps, you have multiple unique options like custom packaging, custom photography, and more. Customer support is awesome, Murphy Hu and others have been very helpful.

serenedecur
India
6 days using the app
March 28, 2023

Hello everyone it is really great talk with fionnula
She is very good and confident and thought me such things about each and everything i am glad to have fionnula

MUNE'S
United Arab Emirates
6 months using the app