Infinite Options , 3,911 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

April 27, 2023

Super great app and support team - have asked for many minor changes or fixes and each time they've been so responsive and helpful. Strongly recommend!!

Lime Tree Bower
Australia
About 1 year using the app
October 14, 2023

Unfortunately this app just doesn't meet our needs. While the options sync well within the platform and the price does adjust on the product page, when added to cart, it creates multiple products within the cart which is much too confusing for the customer. If you're just looking for an app that can create bundles, this will work well for you. If you have a complex product with many different variants, this app sadly falls short.

Unmeasured Events
United States
2 days using the app
August 21, 2023

Great app for adding customized variants to your products in Shopify! I needed a field for customers to add their personalization requests for customized backpacks and jackets. I had the customers adding the info to the 'Notes' section at checkout, but they kept forgetting. With Infinite Options, I was able to add the personalization field to the individual product page for those specific items. Also, their customer service is outstanding! I purchased a 3rd party Shopify theme and couldn't figure out how to add the necessary code to my theme to complete the Infinite Options install. I emailed customer service and they requested collaborator access then added it to my theme for free in less than 12 hours! I was shocked and so grateful! Would definitely recommend!

20 Mile Apparel
United States
4 days using the app
June 11, 2023

I disabled this app a year ago. It is uninstalled from my website. 2 days ago, the old options just magically appeared on my product pages and I cannot remove them. It is causing an incredibly poor customer experience, and creating an order fulfillment NIGHTMARE!!!!

Something Personalized
Canada
Almost 5 years using the app
ShopPad Inc. replied June 12, 2023

Hello team,
Infinite Options does not automatically install on your theme or leave any lingering code. Once the app is uninstalled, the options will no longer display. We have reached out via email a few times, so please respond to contact@theshoppad.com so we can assist with troubleshooting.

Annette (Director of Customer Success)

January 7, 2024

Tusen tack för en mycket bra app! Den är lätt att arbeta i när man får in snitsen och supporten är mycket snabb, trevlig och hjälpsam!

Bling Of Benelux
Sweden
4 days using the app
October 6, 2023

Highly recommend this to anyone who needs to add personalization to the listings. I had a couple questions and customer service got back soooo quickly and resolved all my issues without a hitch.

La Design Boutique
United States
2 days using the app
May 11, 2023

I was having trouble. Daniel was awesome! Service was exceptional recommend Infinite Options to everyone!

Sporty Seats
United States
7 months using the app
July 5, 2023

Friendly customer service! This app helps us exactly solve the issue we have faced with Shopify having more options for each product.

SICK DIESEL GEAR
United States
About 1 month using the app
May 23, 2023

Excellent product support. Answered my questions within 2 minutes, and immeditately started implementing fixes on my store.

Attentionads
United Kingdom
10 months using the app
April 29, 2023

We use it now on 2 websites. Has all the functionality we need to customize options as needed.

Wholesale Drapery Hardware
United States
7 months using the app