Infinite Options , 3,913 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

August 26, 2018

I'm trying to set up radio button variants for my listings, and the app is inconsistent with which products it will add the variants to. Example: I add the tag "honey bee necklace"in your app (which covers several of my bee necklaces that have that tag in the listing), however not all of those listings will have the radio buttons. I have to then go back into my listings and add Shopify's variants. Very time-consuming and not worth it.

Lunajewelry
United States
About 2 years using the app
September 28, 2017

The best Shopify app customer service I've experienced! The supporter even did my CSS. This is how it always has to be on other apps.

Sultanware
Switzerland
27 days using the app
March 14, 2017

This app is amazing and does exactly what it promises. Very easy to use and customize. Highly recommended!

Flowercity Dk
Denmark
27 days using the app
January 4, 2021

App Ottima in tutto e per tutto. La uso per la personalizzazione degli articoli nel mio shop ed è versatile a 360°, si adatta a qualsiasi richiesta. Supporto eccezionale, ho per errore disinstallato l'app e quando l'ho re installata ho spiegato loro l'errore ed è stata ripristinata in pochi minuti senza dover ripetere tutte le opzioni da capo, salvandomi un grosso lavoro per un piccolo errore. GRAZIE, CONTINUATE COSI', FORMIDABILI!!!

L'Angolo Delle Incisioni
Italy
27 days using the app
January 29, 2016

Great customer support and very easy to use.

Bc Spca
Canada
27 days using the app
May 31, 2019

Found this an excellent way of adding multiple options to the Debut theme. ShopPad's customer services is excellent, and Alan at ShopPad checked my set up and adjusted to make work better. Highly recommend.

Oh So Design
United Kingdom
27 days using the app
Edited July 1, 2017

These guys are awesome and I certainly appreciate all the help and support they provide, especially for a free app.

Biggest downside for us is not being able to track sales and control inventory level for each variant option.

We needed this app for our vape shop's long list of e-juice flavors on a single page but sometimes it doesn't work and we end up with vape orders missing e-liquid flavor options because the plugin/app does't load.

Great app if you do in-house made-to-order e-juice with many options and don't need or care about analytics.

Vapescom
United States
Almost 2 years using the app
Edited September 4, 2019

Easy to use App and super helpful customer service!!! All the questions were answered immediately via chat & email!
This App allows us to add the options needs to personalized our products in a very organize manner. We enjoy using the App very much!

Note de Fleur
United States
26 days using the app
November 20, 2021

Great app. Did exactly what I needed/wanted. Install team was super helpful to get it to match my theme exactly. Definitely recommend.

dalygoodsco
United States
26 days using the app
Edited October 24, 2018

this app has a SERIOUS issue. regardless of shipping checked within a product in shopify, it will add shipping rates (if one has setup general shipping say based on weight).

tech support has no clue on whats the problem encountered but offered solutions etc.. ONE wonders how come there are solutions to undefined or yet to be understood problems.

one only have to create a copy of a product that uses Infinite options and make a copy of the product Without IO to see this SERIOUS bug.

Updates.. Logan from tech support and his follow up is great. although some of these limitations are recorded to be WIP in their pipeline, nevertheless his assurance to improve on this free app earns one more star.

using this free app as it is within its limitations is definitely a 4 or 5 star product but if you have special requirements eg. not offering add-ons as standalone product sales but it's still needed to be listed as a product by Infinite Options for it to work..

it's a shame that Shopify themselves couldn't make available these granular options within their variants but there again it could be a decision to allow 3rd party apps room to make some esoteric offerings albeit less integrated..

Scootersg
Singapore
About 2 years using the app