Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

March 17, 2018

I would give this app 5 stars if not using it to adjust pricing. The problem with this app is that the option is hard coded to the product as soon as the item is added to the cart, but then if a customer removes the add-on item from the cart it still shows that the option is on the product level. We ended up having to call customers to determine if they wanted the upgraded option, and explain to them that they didn't pay for it. The add on also creates really goofy _io_order_group information if using the add-on item option which makes emails to customers, cart pages, and packing slips look goofy.

Customers removing the add on from the cart and expecting to receive it happens way more than we ever thought. We had to switch to a paid app which hides the cost so customers can't do this. Overall I would recommend this app if not wanting to use it to change prices. For free you can't go wrong!

Support staff was great whenever we called, but again the app just comes up short if trying to charge additional for certain options.

Boost Auto Parts
United States
Over 1 year using the app
June 6, 2019

Got this to add more option sets to my listings- Awesome customer service. Had an issue with theme compatibility, was able to reach Customer Service immediately and got an easy fix. Recommend!

MIZU brand
United States
19 days using the app
February 3, 2019

This app has been wonderful in providing unlimited variables. I have had absolutely no issues so far and the staff were very helpful when I needed some assistance setting up something else completely unrelated.

Potique
Australia
19 days using the app
December 6, 2018

This app is really useful for customized products it works amazing and easy to use! Also, the support system is absolutely insane! They helped me with everything related to codding so i can fit the options into my product page exactly how i want, all this in less than 10 minutes, really fast and also surprisingly friendly guys! Keep it up with the good work.

Trinket Kingdom
Romania
18 days using the app
Edited August 8, 2016

The problem I find with this application is that you can not identify each Variant with SKU number and Barcode to keep better inventory. This would affect when the website is used as a POS in physical stores in the future.

Even I do not solve this problem and I had to create multiple products from the same handle.

Uniform City Pr
United States
Over 1 year using the app
December 15, 2022

Very easy to install and setup. I did have some trouble with placement since I'm not using Shopify 2.0, but the customer service was really fast about helping me with that.

I like this app a lot better than Bold Options, which I was using before. Bold Options was a pain to uninstall because it left snippets of code all throughout my website. And it was buggy. And more expensive.

Highly recommend Infinite Options.

Distant Klash
United States
18 days using the app
December 12, 2022

I would recommend the app because of the add on feature. I would have appreciated a video that started with grouping in Shopify products. Still figuring it out put will keep it for now.

YFaithWorks, LLC
United States
Over 1 year using the app
February 25, 2019

I used this app to help me add some options to a product. Their instructions for implementation were easy to follow, and I also used their team to help me style it better on my theme. They were SO nice and helpful and the app does exactly what I need it to. I'm very happy indeed, and I would recommend this app very highly.

The LRB Store
United Kingdom
18 days using the app
October 22, 2021

I added Infinite Options on Brighton House Decor and My Event Decor earlier this month, and wished I had done it earlier. It's so easy for customers to select their preferred colours, flavours, models, names and signage, saves them and me time, and I think it helps close the sale, too. Well worth it!

Brighton House Decor
Australia
18 days using the app
Edited December 16, 2018

is there a way to rearrange where the options show up makes the site looks jumbled and out of place.

J9 Designs, Inc.
United States
Over 1 year using the app