Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

February 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Bambusbasis
Germany
About 2 years using the app
BOLD replied February 9, 2023

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

July 9, 2014

This app allows us to easily create a process for wholesale ordering without the headache many of the other apps come with. So far so good!

ATIBAL
United States
About 2 years using the app
March 20, 2020

Priyanka was awesome! She helped me over understand why I was seeing a stack of draft orders and explained to me that I could safely delete the open ones.

Caring Candies
South Africa
About 2 years using the app
November 20, 2017

Great app and tremendous customer service. Phillip was a great help!

Indygojunction
United States
About 2 years using the app
Edited August 28, 2019

This app helped me achieve precisely what I needed as a new business, but more importantly, the customer service was extremely helpful, particularly in setting things up. They integrated with my website quickly and efficiently, and their support team members, including but not limited to efficient and personable reps like Brenden, Jennifer and Nir, knew what they were doing and worked quickly. For a guy like me who is all too new to Shopfiy and liquid coding in general, it made a huge difference. I'm happy to say I'll be using this app to continue customizing my prices and discounts in the future. :)

Vaporia
United States
About 2 years using the app
March 31, 2022

Bold Custom Pricing support was responsive - thank you Mohammad!
I was unsure how to set up discounts for different client groups and they helped me figure it out.

ONKRON
United States
About 2 years using the app
BOLD replied April 1, 2022

Thanks for your review! We are go glad to hear that Mohammed was able to help you out. We wish you all the best and are happy to support you in your journey! Thank you for choosing Bold!

October 28, 2013

Pros:
- Set up custom pricing levels for different groups of customers, for example Retail and Wholesale pricing. Add more levels for VIP Retail Customers or Employees, etc.
- Automatic rules to bump good customers to the next level. Good for creating incentives for wholesale customers.
- Doesn't mess up "Shopify Tracks this variant's inventory" (almost, see below).
- Allows different price levels for different groups of products.
- Creates a professional experience for your wholesale customers.
- Fast customer service.

Cons:
- There is an inventory bug whereby it's possible for customers at discounted levels to order product that his not available and create unintended back-ordrers. No work-around available at this time.
- As with any set of new rules, it adds another layer of complication and takes a bit of thought to set up and test out. But it's not particularly difficult to use and in the long run setting it up saves time over manually creating discounts one-by-one.

OCTTO
Canada
About 2 years using the app
Edited October 18, 2018

This app allowed me to designate pricing tiers in a snap! Support was the best! Can't thank everyone enough for making this process a breeze! It was easy to set up, and even easier to change once it was live and running. Extremely helpful.

MiniBrew
United States
About 2 years using the app
January 11, 2018

Tried this for our wholesale business & it works perfect for what we needed. I named our price groups the same as the fixed dollar amount that the actual group is to make editing easier when we add new styles. I love that we can hide styles now from customers that are not in the wholesale group. Took a little time to figure how to work with the customer groups but Bold has good support site FAQ section that helped me figure things out.

Retroliciousbrand Com
United States
About 2 years using the app
April 17, 2015

Great Support!! Can't wait to see what this app will do for our business! Thank you BOLD!!

Zap Skimboards Store
United States
About 2 years using the app