Reviews (1,076)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

January 11, 2018

Tried this for our wholesale business & it works perfect for what we needed. I named our price groups the same as the fixed dollar amount that the actual group is to make editing easier when we add new styles. I love that we can hide styles now from customers that are not in the wholesale group. Took a little time to figure how to work with the customer groups but Bold has good support site FAQ section that helped me figure things out.

Retroliciousbrand Com
United States
About 2 years using the app
April 17, 2015

Great Support!! Can't wait to see what this app will do for our business! Thank you BOLD!!

Zap Skimboards Store
United States
About 2 years using the app
May 30, 2018

Awesome app. It does everything we need it to do and they have great support. Abhijit from the Bold Team gave me a call right away and walked me through how to achieve what I needed for my store.

Speedysinks
United States
About 2 years using the app
May 19, 2014

I love this app. I built 2 stores, one for retail and one for wholesale and then I found this App. I now use one store. I know nothing about programming and at first was a little daunted. However these guys just took over, weaved there magic, and hey presto it just worked, I have no idea how, it just did. Im still learning what this can do, I think I am only scratching the surface. They have some great tutorials that show you how it all works, however when I am still a little confused, the customer service has been terrific.

Boutique Mags
United Kingdom
About 2 years using the app
May 26, 2015

Works great, and the staff is very helpful.

Squirrelly Performance
United States
About 2 years using the app
February 27, 2014

Awesome App! Saving us a world of potential problems with managing our wholesale accounts.

Sword & Plough
United States
About 2 years using the app
November 28, 2018

I installed the app while I was half awake. Things didn't immediately work as I'd hoped. Jumped on the live chat support and Brenden was my MVP and offered solid emotional support which was everything, because we all know tech issues are never fun. Got the problem in under 5min and now all is right with the world.

ZerModus
United States
About 2 years using the app
December 1, 2017

Awesome support by Kirtana!

App is awesome..! Very user friendly app.

Dindinaturals Com Au
Australia
Almost 2 years using the app
December 27, 2019

I love how Kelsey work with Customer. Super kind, patient and helpful!! and also love this app managing complex pricing structure in a very simple and easy way

JoyBadminton
United States
Almost 2 years using the app
BOLD replied December 27, 2019

Hi there! We're so glad to hear that you were able to work with Kelsey to get everything sorted when you reached out to us. We're also happy to hear that you're loving our Custom Pricing app to manage your pricing structures!

Please let us know if we can help with anything else.

June 15, 2021

I used the quantity breaks app on a previous store which was very useful for me. When downloading this app since it had been updated and combined I found things were a little more difficult to set up. I reached out via chat to the support team and they helped set me up for success. Rushi was great and updated everything I needed in a timely matter. If i have any constructive criticism it would be to have the pricing grids set to automatically pull right under the original price of the item rather than under the description.

Pointsbetshop
United States
Almost 2 years using the app
BOLD replied June 15, 2021

Appreciate the kind words. Kudos will be passed along to Rushit. Thanks for choosing Bold.