Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

October 28, 2013

Works a treat for fixed wholesale prices. Easy to set up the price points and allocate products or collections as needed. Paid for the liquid install which I think is worth doing.

Alex Mae
Australia
7 months using the app
April 29, 2015

Fantastic App. Installed the app and asked for code to be professionally installed, couldn't believe it when I got an email the same evening saying it was done. Tested and it all works perfect. Thank you Brenden great job! If you need different people to see different prices then this is the App for you.

Make Green
United Kingdom
7 months using the app
September 16, 2016

The team were fantastic - very responsive and I have just tested the app - and it works beautifully! Thank you for your stellar work and I look forward to new releases from you soon :)

Aamnakhokhar
United Kingdom
7 months using the app
June 17, 2016

I love this app. I went through several other wholesale apps without any luck, but this one has been a dream.

In my experience, they've under promised and over delivered. It's intuitive and reliable. I had a few issues on the backend (my fault), and their customer support was on it right away. They helped fix it as soon as possible. I highly recommend and will be telling my other shop-owning friends about it.

Chipper Things
United States
6 months using the app
April 27, 2020

Carter was wonderful! He assessed my problem and did everything he could to fix it. Ended up having to be transferred to a specialist but overall great customer service!!

Regatta Apparel Group
United States
6 months using the app
March 23, 2016

One of the main reasons I switched my e-commerce platforms was the necessity for a real group pricing option (wholesale customers). I stumbled upon the Bold app in a Google search and my mind was made up. The fact that there is a 3 month trial period made it even better.

I ran into a small issue initially, due to my poor spelling, and had to contact support. Holly helped me through my oversight and got me up and running.

The app does what it claims to do and I couldn't be happier.

Mike - Old Balls Skateboard Co.

Old Balls Skateboard Co
Canada
6 months using the app
January 31, 2020

Good support team. Great app. Highly recommend it. App does what it should do. Perfect for different prices

HS-ACTIVA Ltd.
Bulgaria
6 months using the app
October 28, 2013

Bold got everything installed for us super quick! Everything looks great! Really opens up so many opportunities!

Dave's Warehouse
United States
6 months using the app
June 9, 2014

This app makes managing accounts extremely easy for a company like ourselves.

Hank Sauce
United States
6 months using the app
August 30, 2019

The app works pretty well. I love their customer service. They are pretty fast to respond. Recently I had an issue with the app due to my theme upgrades. However, Brenda, she took care of it, and I am happy. Thank you for your help, Brenda!

HappyDovey! GIFTS & JEWELRY
United States
6 months using the app
BOLD replied September 4, 2019

Thank you for this review; we're happy to hear that you're enjoying both the app and our support! Our goal is to make sure all of our merchants are happy.

We're sorry to hear about the issue you had due tot he theme upgrade! Brenda is so kind and hard-working, we'll be sure to share the thanks with her!

By the way, the Dazzling Butterfly Collection on your shop is gorgeous! Such beautiful necklaces.