Reviews (1,074)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

February 6, 2020

I must start by saying their customer service is impeccable. The responses i received were quick and very plan to understand. Great app and great service.

Puppyseat
United States
4 months using the app
August 21, 2018

Great app - and so is the customer service. Guri was exceptional in handling my questions and finding a solution quickly with no hassles. Thanks again GURI!

Ansmann Pos
United States
4 months using the app
May 1, 2013

Brilliant app, and even more brilliant support staff!

Even though it doesn't work exactly the way I want it to, it still has some excellent functionality that I can definitely put to use and make the running of my shop a lot simpler.

And even more impressive is the support offered by Shappify. I had some trouble installing the code, and a member of their team logged in a sorted the problems out for me very speedily. Really great customer service.

Thanks Shappify!

Rees-optical.co.uk
United Kingdom
4 months using the app
April 26, 2016

Cool app ! Haven't used a lot yet but so far it works well !

Elwing Boards
France
4 months using the app
June 22, 2020

I did have some technical issues because I had too many different apps previously. This caused conflict with BOLD custom pricing, which was very annoying.

I contacted the support team many many many times and talked with Aryan, Kirtana, and Naman through live chat. Live chat was a very supportive tool to communicate with the team. They were always trying to solve the problems and make me comfortable.

It took a little while to solve the problem due to heavy queue. Overall, I am happy with the result and the hardworking support team!

Thanks, team! especially Aryan - I've been looking for you many times.

Nature Pac
New Zealand
4 months using the app
March 10, 2018

SO far so good using the customer pricing app! At first i didn't use the Robo Installer because is was in Beta however it worked perfectly for me. A must have feature for our wholesale store online!

Thanks Bold Team and App Developers!

-Vape In The Box, LLC

Vapeinthebox
United States
4 months using the app
Edited November 1, 2018

This app is perfect
And also the support of the support team members Nir and Hoang is great :)
and one member Charles's support is also awesome
Charles responded me for our store ASAP and his support is very quick and great
I recommend this app because the both of this app and support is perfect
Thank you for your support

CV Linens
United States
4 months using the app
June 7, 2021

Highly recommended app! In very few steps you have a B2B that works perfectly. You can create diversified price lists based on tags to assign to customers, products, collections, etc.. In addition, you can group discounts by vendor and category or assign dedicated prices to each product. Customer support is also highly praised: Challi followed me in all my requests in a way that was always timely and kind. I am very happy with this app and would recommend it!

Officine Mattio - Casa Madre
Italy
4 months using the app
BOLD replied June 8, 2021

Really happy to hear that our app worked as a solution for you. Thanks for choosing Bold.

February 24, 2014

Great app! Been looking for an app like this for a while!

POLISHANGEL® USA
Germany
4 months using the app
October 20, 2014

The premium version is exactly what I was looking for in order to set up a wholesale section on my website. With minimal effort, I am able to tag accounts as wholesale and they are able to receive wholesale pricing. The entire set up took less than an hour and we are very pleased with the results.

Hydro Innovations
United States
4 months using the app