Reviews (1,074)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

February 2, 2015

The Customer Pricing app has worked as intended so far. This app was a lot of help in dividing my customer base into retail and wholesale. Still newer with using it and it takes a little time to remember some of the ins and outs, but fairly straight forward.

www.OrderTrailerParts.com
United States
4 months using the app
August 18, 2016

"Customer Pricing is a beneficial and outstanding app for my ecommerce store. It is easy to use and the support from Bold Commerce is superb."

-Kristal Burch
CEO/Founder
Cool Approved Store

Cool Approved
United States
4 months using the app
December 4, 2019

I got an amazing support from Abhishek who sticked to me all the way through and helped me to customise the code on spot, while chatting on the support chat. I highly recommend the app and the team!

BestCleanBeauty
Switzerland
4 months using the app
BOLD replied December 5, 2019

Hello there! Thank you so much for the review. We're very happy to hear that Abishek was able to work with you and ensure everything was sorted out properly, including your code customization!

Our live chat is an awesome feature for getting more general questions answered, and we're glad you got to utilize it. Thanks so much for the recommendation, and please let us know if we can help with anything else!

January 16, 2019

Eric, Brender and the all support team are the best one in the world! Love them and also the app. Lets goo

Dab Trendy
Argentina
4 months using the app
November 19, 2018

Nir you are very helpful! Quantity Breaks is great! I recomend for all dropshippers who are looking to expand thier business online.

M&N GOOD DEAL STORE
Canada
4 months using the app
September 27, 2018

The best customer support I have received! The app works great, it allows the shopping cart to load much faster, since it does not create variants of the product to apply the discounts.

E-ShopShock
United States
4 months using the app
May 23, 2013

This is great app! I needed to set up pricing for my wholesale customers and it only took me a couple of hours of work to get all the prices entered manually. I would definitely recommend it for anyone wanting to set up for wholesalers or just give price breaks.

2nd Story Goods
United States
4 months using the app
Edited September 13, 2019

looks like an easy app to use. cody was a big help with me helping figure out some small issues we were having. just getting it launched today and looking forward to helping our customers make purchases with more incentives!

Mindful Supply
United States
Over 6 years using the app
BOLD replied September 16, 2019

Thanks for the review! We're glad to hear that our support gurus were able to sort out the issues you ran into - sorry for any inconvenience those caused!

We're looking forward to seeing you earn more loyal customers with your incentives! Absolutely love that you give back, and have a section on Living Mindful as well; on top of selling great clothing! :-)

May 5, 2014

Great App. We use it for wholesale pricing, and it works just as we would like. ADVANCED TIP: You can set different weights for the variants at each different pricing levels, which can allow you to give free shipping to some customers and charge shipping for others.

Tokyowheel™
United States
4 months using the app
December 18, 2018

My store needed a complex pricing structure. I needed several different levels of pricing for specific customers, and I also needed the ability to assign each customer a certain level without them seeing prices. This app, combined with the Bold Memberships app, did everything I needed it to do. I could bulk import my product pricing, making it very quick and easy to apply the different pricing levels to my store, and with memberships, no customer can access the pricing without me first assigning a level to them.

Getting this all set up was extremely tricky and complicated. I want to thank Peter Gregg from Bold support, who not only answered all of my questions promptly, but was able to help me with both apps and get my store set up the way I needed it to be. I couldn't have done it without him. Excellent customer service and overall a great couple of apps!

Kevro International Inc.
Canada
4 months using the app