Reviews (1,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.
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I use this app to do high-quality quantity breaks on my website. Not only is it fantastic, but Abhi and Guri (customer support and app experts) walked me through everything every step of the way! It was quite a pleasant experience getting everything up and running and I can't say enough good things about Bold and their aps :)
Hi there! We're so happy to hear that you're enjoying our Quantity Breaks app. :-) It's an awesome way to provide wholesale discounts to people buying in bulk!
It's fantastic to hear that you had an awesome customer service experience with Abhi and Guri! We appreciate the review very much, thank you. Please don't hesitate to reach out if you need anything else!
The customer service Nir, Sam' and 'Guri' provided was outstanding!!! I wish every customer service rep handled there customers Like them.
Thanks a lot for your help
I've been using this app for a while. Great app to support your customer-unique discounts and add a wholesale route to your e-commerce shop!
The developers were super helpful in helping us fix an issue we had with the app!
These guys went above and beyond to help us and worked until after midnight to get the app installed for us. During the install process, they had a Skype call to help walk me through the process.
This app is the best one out there. We're using it to handle our wholesale accounts. It is the best one that integrates with the store easily.
Highly recommend these guys!
Great App,
One major issue though, people can combine customer pricing rate and discount codes. Typically I run 20% coupon code via pop up windows when you land on the website or via remarketing. An existing customer can combinea reduce pricing let's say 20% + a 20% discount code...Which makes the app not really usable with my pricing strategy. Half the blame on shopify that is very limited with Discount code options. Hope you guys can do something about it because this is really hurting the concept of your app...
Having few apps from you and knowing how you frequently add features on your product I'm hoping you can find a solution to that problem...
We are truly disappointed when this app continued to bill us $79.99 for 4 months even after uninstalling the app.
Horrible customer service. The app wont express install and it required me to open a staff account for their team to install, then i reached out but no feedback at all. I cant get a hold of them.
I will change the comment once i get help.
Working with Bold was an absolutely nightmare. This app is not meant for real businesses. We are a manufacturer of science equipment with over 1,200 SKU's and this app actually lost us money. From double discounting tiered wholesale customers and double dipping monthly promos, discount codes... The app creates duplicate variants in order to track discounts (herein lies it's main issues of compatibility). We had probably 10 cases with Bold and the first rep we worked with was very helpful but the main issue isn't the customer service (although after our first point of contact they failed to really answer and help in the depth we needed after things were messed up) the main issue is the app itself. If you are a small start up or store then this app maybe useful. It has so many issues even things like not having the ability to select a collection to mass discount because we had 'too many' collections. If Bold was honest about saying the needs we had or the size of our store was too big then it could have avoided 90 days of disaster and this poor review.
Really great experience with this app so far. Just make sure you watch the introductory video before diving in. There are some tidbits in there even web savvy people couldn't know without seeing it. Works like a charm and the customization is through the roof.