Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

Edited February 26, 2015

I am extremely pleased with this app! I'm even more pleased with the support!! For me there was a learning curve and without the amazing support I received, I would have given up long ago. They helped me with the liquid install so I'd be up and running as quickly as possible. This was great as I had customers waiting to purchase product. I highly recommend this app. it makes selling retail and wholesale on the same site possible. The customer service is amazing!

Specialtea Teas
United States
About 1 month using the app
April 8, 2019

I had help from Harpreet and Parminder, they were super responsive and very responsive, I recommend this application.

MySundayDeals
Canada
About 1 month using the app
BOLD replied April 9, 2019

Thank you for your review and recommendation! We're glad that our support team was able to assist you. If you need anything else, don't hesitate to reach out! Also, that vacuum seal product you have looks great!

Edited November 26, 2018

Rony was super helpful and friendly! Always nice to chat with nice chat reps. Bold really has the support thing down which is like 80% of the problem on all of these other apps. Love Bold, and works perfectly!

Las Lilas Coffee
United States
About 1 month using the app
November 10, 2021

the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.

Pearler
Australia
About 1 month using the app
October 23, 2018

This app is very good !! The customer service is amazing. My theme is special and i didn't succeed to install the app by myself. So the developpers installed it for me and for free !

Le Noueur
France
About 1 month using the app
August 18, 2020

I just started using the app and it seems to work great. Charles was very helpful with helping me set it up when I had questions.

Budget PPE
United States
About 1 month using the app
September 3, 2015

This app is crucial if you using another invoice system (like Suffio) to invoice your wholesale (or discounted) customers. The invoicing apps for Shopify lack in the area of transferring the discounted prices to line items and is quite confusing to your customer. The detailed pricing option on Bold Customer Pricing allows you to transfer the discounted price to your invoices. Its great!

Little Brown Dog Southern Trade Co
United States
About 1 month using the app
June 13, 2014

Great app - unlimited pricing possibilities.
Downside is a bit complex configuration but I suppose, all the flexibility comes with a complexity...

IR Heating Inc.
Canada
About 1 month using the app
October 3, 2019

The best customer service around, Bhumi is an A++++. I've bothered her many 20 times lol but she always come through and is very fast and efficient, the best!

digitalnomadcorner
United States
About 1 month using the app
BOLD replied October 4, 2019

We're so glad to hear that Bhumi was able to answer all of your questions! :-) If you have any more, don't hesitate to reach out again! We're always happy to help.

I love your laptop accessories, by the way! They seem really strong and effective.

June 26, 2015

Customer Pricing has all the features I need to serve both retail and wholesale customers from one website. I had a few issues integrating it with my theme at first, but Support was fast and got everything up and running quickly. Just one of several Boldapps I'm using.

Croley Guitars
United States
About 1 month using the app