Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

December 11, 2015

I tried the install myself, but must have missed something. I contacted support and paid the $40 install fee and they had everything working perfectly within 12 hours. Fast, efficient, great customer service - and the App is perfect for my wholesale dealers. Just what I needed. Thanks BOLD!

Mojomotosport Com
United States
25 days using the app
March 27, 2014

I really like this app! I was looking for an App that allowed me the ability to set up different pricing tiers and this one does that and much, much more! I highly recommend it to anyone looking to do the same!

Burke's Urban Market
United States
25 days using the app
December 17, 2015

I gave 2 stars because I had to select something for this review. We licensed CP and QB a week or so agao and and because they don't work together we have to pay $700 for you to cut and paste code from previous projects from the multitude of other businesses that purchased both apps so they do. The expert team is professional and friendly and I am sure they are great at what they do. But this expensive up-sell is not a good way to start a long term business relationship with companies that have online stores. You got $700 from us upfront but in the long term, we most likely will look at other apps first for other functionality. Lastly, the purchase of these apps together happens so frequently that you have created a link that talks about the lack of compatibility that experts team sends out. Since you are aware of the problem and they are both your apps why in the world why wouldn't you just offer a third app with that combines them already except for your desire for a $700 upsell! BTW, the link you sent says its $500 not $700 so there is that as well. Not a great way to build customer loyalty with wholesale businesses that are repeat customers.

Valuepaperonline
United States
Almost 2 years using the app
Edited June 30, 2020

An app with amazing features! Just be advised that it is an advanced and complicated app so somehow takes time before setting it right. I was disappointed and gave a 1 star rating but support team helped me by installation. Now I am just another happy user.
Thanks to the Bold team. :)

YOKYOOK
Türkiye
24 days using the app
Edited June 14, 2021

Update: App is working now. It still took almost 3 weeks to get it to work and numerous emails, so I can only give it 4 stars. ---- Buggy app and an inexistent customer service. They claim that the bugs are the result of a wrong automatic installation. Apparently now a developer has "installed" it manually for us and the issue is fixed. However it is still showing the same bugs as before and there is no reply from customer service.

Figured'Art B2B
France
Over 1 year using the app
BOLD replied June 15, 2021

Thank you for the review. We've followed up with the team to improve and move faster in future instances.

April 10, 2018

Very good customer service, quick installation and easy to use.

Light Glo Designs
Australia
24 days using the app
February 6, 2019

Guri was quick to solve a customisation query I had. Would recommend these guys. Shoutout to Guri ;)

Showerlution
United Kingdom
23 days using the app
December 2, 2018

Very easy to use and install. Today which is the 1st day of using, I covered the cost of the app. I hope my AOV gets better with this app.

My Shopping Bay
Thailand
23 days using the app
July 16, 2015

Overall this product does exactly what I needed to do which is setup custom pricing for groups and individuals. Simply create a tag, define the pricing for the tag and tag the Shopify customer account with the appropriate tag or multiple tags.

Support has always been quick to respond and very helpful. 4 stars are awarded instead of 5 due to the app being somewhat confusing at times albeit very powerful.

Bold Apps as a whole is great. We are using several Bold Apps in our shopify store and are very happy with them.

Tall City Vapor Works
United States
Over 1 year using the app
June 19, 2020

Great app, helped me get the discounted volumes that I wanted. In addition I have received an exquisite personal treatment by programmers Gursharandeep and Brenda who manually installed the app in my complex theme!

Lasepot
Germany
22 days using the app