Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

December 1, 2018

I was offered a 3 month free trial to use this app with follow up emails and great response in the beginning and when my billing cycle came up I was charged the $29.99 on my credit card. I sent emails and to this day have not had a response. Its unfortunate that as these app companies get bigger we the customer seem to fall through the cracks of auto responders. As much as I would like to give a good reveiw on the product the lack of response when it comes to my money being taken is a no go for me.

Barbell Addicts
Canada
About 1 year using the app
August 11, 2016

Excellent app and dev team, we wanted a login that allowed wholesaler to purchase in case quantities and with wholesale pricing and it did just that! Very very easy.

Soapboxsoap
United States
22 days using the app
August 15, 2018

Guri at Bold has been, hands down, the best line of support I have ever worked with in the e-commerce world. Very professional and attentive to the problems I was having.

This is the best wholesale pricing app out there. So easy to use and so much functionality. We have been using this app for 2 years on 3 different shops and we will continue to do so. Thanks Bold! (And Guri!)

Luxe Vape
United States
22 days using the app
August 21, 2015

Launched a new site for our e-commerce business that has many different channels, wholesale, direct to consumer, and brick and mortar. Delivering the best user experience was really important to us, and customer pricing app solved a huge problem our business had. Delivering the same user experience our online customers have to our wholesalers. This app is pure gold! Support is great as well, to boot. What more could you ask for!

High Cotton Test
United States
22 days using the app
June 22, 2015

Seems to be working well, some difficulties in getting the custom prices working correctly but all just teething problems.
Andy
www.balloonandpartywholesale.co.uk

Balloon And Party Wholesale
United Kingdom
Over 1 year using the app
April 26, 2016

Not a perfect App but the Customer Service and Support are GREAT and make up for the issues we've had! Michael has done a great helping me understand the inner workings and how to use it above and beyond the intro videos. David was awesome in creating a unique fix for our inventory reconciliation issues and getting our shop on the right track. If you have any issues, don't worry... they'll figure it out and educate you as you go.

Purestorage
United States
About 1 year using the app
July 11, 2014

WONDERFUL APP TRUELY KEYS IN ON EXACTLY WHAT IT SAYS IT DOES! ALLOWS SO MANY DIFFERENT PRICE BRACKETS AND PRODUCTS THAT CAN BE UNIQUE TO CERTAIN BUYERS! TWO THUMBS UP

SoSanely Unique Boutique
United States
20 days using the app
February 17, 2014

Customer Pricing has been a very useful app for us. It has allowed us to set prices for VIP customers as well as streamline our wholesale process. It is more or less intuitive, but we look forward to more improvements in the future. Recommended.

Captain Company
United States
About 1 year using the app
February 25, 2020

A little quirky, but haven't found an app that does what Bold can do better. Very appreciative for Carter's level of service and responsiveness.

Trigon Supplies
United States
About 1 year using the app
October 20, 2015

Great app. Brilliant, speedy support!

Zoe Vine
United Kingdom
19 days using the app