Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

September 24, 2020

We added this app 2 months ago to our site and yet to get it running correctly. Prices would not update /sync between bold and shopify and when they finally fixed that the checkout lines where still displaying native shopify pricing. A change has now been made but now the BOLD app wont even start. Tells me there is an error and I must contact BOLD support. We are urgently needing to get a project going and this is holding it completely back. So frustrating as when you read the description of the app, it should be doing exactly what we require.

Neutrog Member Area
Australia
About 2 months using the app
October 2, 2013

This is the perfect app for our store and the many wholesale customers we have. Do not have to worry now about managing custom discount codes for each customer. Support has been good considering the 6 hour time difference.

I had them install the app for me and it was installed in a timely manner considering the complexity of my theme and our use of multiple product templates with line item properties.

My only negatives are that it takes a long time to generate the variants and the fact that you have to delete the pricing group in order to import/export products.

Flying Dog Collars
United States
About 2 months using the app
February 25, 2020

The app certainly has the components required, a little bit of configuration needed to blend into the theme. Overall, Carter was sure to understand the requirement and took it as a challenge to have it fixed.

Aga Khan Museum Shop
Canada
About 2 months using the app
December 5, 2013

After speaking with the Shopify Guru's I was introduced to Customer Pricing by Bold Apps. After watching the video demo, this is exactly what I was looking for and didn't hesitate installing it.

This is where our store basis is formed; on customer loyalty and this app gives us this ability.

If your store is based on service, this is a must have app. Install it now!

Hexagon Gaming Company
Canada
2 days using the app
July 20, 2020

Bold Custom Pricing caused the variants in our dropdowns to behave abnormally. Each time you select a new variant the site becomes progressively slower, and unusable. There are errors in the console log, and the browser would crash. Bold Support first blamed other apps for the issue which caused us a lot of wasted time going back and forth. Finally, they owned the issue after providing details from other app developers. They claim they will fix the issue, but it will take multiple weeks and testing (doubtful). Shame on Bold for not being accountable, and trying to pass the buck. I also want to point out that we requested an uninstall request from Bold, but they sat on the ticket for days without helping. Everyone blames Covid-19 for their lack of support these days, and Bold is no exception. S-H-A-D-Y.

3DPPE
United States
About 1 month using the app
August 15, 2016

Seems to be working well! A few glitches at first but the tech guys got it fixed :}

New World Gems
United States
2 days using the app
January 10, 2014

LOVE THIS!!! Finally a retail site and wholesale site that easy to use, a customer loyalty program AND a membership program all-in-one! Great app : )
TIP: If installing yourself, use the tip that says search the code using CTRL F or COMMAND F {it's a search bar} and THAT MADE THE DIFFERENCE! Super easy to install because of that!!!

Dirty Beauty Skincare
United States
2 days using the app
November 21, 2019

Really looking forward to improving the functionality on our website using the Bold Custom Pricing app. Special thanks to Brenda from Bold who installed the app for us.

TRocket Golf
Australia
2 days using the app
BOLD replied November 22, 2019

Hello there! We look forward to seeing your wholesale business come to life with Bold Custom Pricing! Please don't hesitate to reach out to our team if you have any questions about the app or how to set it up, now that Brenda has gotten it installed for you. :-)

May 12, 2021

I'm writing this review to save other business owners some precious time. After installing this app ($39) and an add-on quantity breaks app ($20), I spent 4 hours setting up my quantity breaks groups and found that it only works for the public side of the website. Quantity Breaks does not function with Shopify POS and it also doesn't work if you create orders for customers in the order admin. 4 hours of my time that I can't get back. Bold would be wise to state that their app has limited functionality.

Sounding Stone
Canada
About 1 month using the app
August 12, 2014

Great App - a bit fiddly if there are lots of variants but once set up it does the job nicely.

Great support team too.

HomeImprovement.co.nz Ltd
New Zealand
About 1 month using the app