Richpanel: AI Customer Support

We were looking to transition our customer support team to a system that would be able to reduce our volume by introducing automation and offer our customers self-service potential. We started looking and testing out various different software companies and ended up stumbling upon Richpanel and honestly, this was the best discovery we made so far. Like honestly, no one came close to what this ...

Just started using the app and I really like it so far. The developer is very responsive to quickly set up the helpdesk for me.

I really like the way I can perform order management inside the app and the custom templates for responses. The best thing is I can respond to all my customer support emails and chat messages from one place. 

I would give this app 10 stars if I could! Very easy to understand and easy to use. It takes the headache out of the customer service emails. the feature I like the most is the order number gets pulled on the right-hand side of the customer's emails once you open them. They also have preloaded email templates. So basically you can reply to customers with just a few clicks. No need to write entire ...

Switched from another app and our team immediately picked up where they left off. The Richapanel team is very responsive and works with us to improve on a weekly basis.

I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking ...

Richpanel has been the most all encompassing ticketing and CRM I've found so far Customer Service is excellent!

Love it!
I highly recommend it to anyone as it has a great free plan to get you started.
Support, chat, and email, all in one!

I used this app to make our customer service more seamless! so far it has worked and their team is very responsive. I recommend this app as a useful tool for the customer service portion of your business! Amit is amazing

The Shopify/Richpanel integration works like a charm and displays customer order information along with other relevant data. It's nice to be able to use a real live agent to chat with our customers.
And the prices are very affordable compared to similar apps. Amit was super helpful in setting up the helpdesk for me and clearing up my doubts. Highly Recommended!

This is undoubtably one of the best online chat applications I've come across so far. Setup was incredibly quick, and customer support team, were available within seconds to answer my questions. I would highly recommend this app 10/10