Reviews (146)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for ...

Edited March 31, 2019

Looking forward to seeing how the app progresses and the future updates that are coming for stability and easier implementation. Super excited to eventually integrate into one of our stores.

vxa.life
United States
About 1 hour using the app
February 2, 2022

This app is terrible! Very glitchy, does not work properly. When I realized this I tried to remove the app from my store and it deleted all of my products entirely! I had to shut my store down and add everything back in from scratch again. I would not recommend downloading this.

Abel's Workshop
United States
About 1 hour using the app
Buildateam replied February 4, 2022

Hello Abel,

Thanks for your review and apologies for the inconvenience! Looks like the theme you are using isn't built based on Shopify's guidelines, so there may have been ...

December 16, 2023

Oops, something went wrong
Unfortunately, we countered with error.

Try to Reinstall App

We will be happy to resolve this error. Contact with us if you need help with app, please.

OPOVE
Singapore
12 minutes using the app
Buildateam replied February 21, 2024

Hi there. Thank you for reporting this issue. It was resolved the same day. Apologies for the inconvenience. Please don't hesitate to email to support@buildateam.io if you ...

Edited April 19, 2019

This app AUTOMATICALLY edits your live theme instead of being able to install on a test theme. When you remove it, it doesn't remove any of the code. This is terrible.

Update: The developers sent three emails AND called my physical store over the last 24 hours due to this review. They requested collaborator access to my store AFTER I had already removed the app. They sent information about how to ...

Chase Street Accessories
United States
11 minutes using the app
Buildateam replied April 18, 2019

Hi Chase Street Accessories Team,

Thank you for your feedback. We are really sorry that you have experienced issues while installing / uninstalling our application.

We ...

Edited November 13, 2024

Labo Mono
United Kingdom
4 months using the app
September 11, 2023

Lost Hat Co.
United States
6 months using the app