Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited September 30, 2019

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Rongeorgejewelers
United States
Time spent using app: Almost 6 years
Helium replied September 30, 2019

Thank you!

September 12, 2017

Working great so far and perfect for what I need :o)

Shibuiuktrade
United Kingdom
Time spent using app: 7 days
September 7, 2017

This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.

Krowdsourced
United States
Time spent using app: 28 days
August 28, 2017

The app allows us to gather information that we can't gather easily through the normal Shopify conduit. The support is phenomenal and EVERY SINGLE TIME we have had a question, we get a response back QUICKLY. It's easy to use and has been reliable, with no crashing. Thank you!

Grissom Gear Spirit Wear
United States
Time spent using app: Over 2 years
Edited August 17, 2017

Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use.

It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.

Whsljao
United States
Time spent using app: About 1 month
August 3, 2017

We love the added detail about our customers this app brings us. It's been easy to use and the couple of small issues we had were dealt with quickly and professionally by the support team - highly recommended

Elise Design
Australia
Time spent using app: Over 4 years
August 3, 2017

It works. Great app no regrets installing it.

Casebuddy
Australia
Time spent using app: Over 1 year
July 25, 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!

Sassyvape
Canada
Time spent using app: Over 1 year
July 18, 2017

Great app. Great service. thank you

Shoesbank
United States
Time spent using app: Over 2 years
May 10, 2017

This is the only app that allows my customers to upload a document and send it right to me via email. Great app. Great Customer service.

Rdisupply
United States
Time spent using app: Over 1 year