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Shoutout to Guru on the support team! I was trying to pull a complex Shopify order metafield into a custom report and kept running into deep database syntax errors. Guru stepped in and provided the exactly what I needed to map the data correctly. Phenomenal, highly technical support that saved me hours of frustration.
Love this app! Use it on a daily basis. So easy to use and the staff are always amazing and helpful. They have created various reports for me without any issues. Special shout out to Deepak for his fantastic service
I have always used Data Export IO and loved it, but after experiencing serious complications and confusion with thousands of orders I have been using the support team for help. There was information I had no idea how to find, and they have not only been super prompt and incredibly friendly, but have always helped me find the solutions I needed. Not to mention, helping build reports for me in real time to help. Hands down the Best App company I have ever dealt with!! I cannot thank the team enough, there is literally nothing they cannot help with when it comes to finding financial and planning solutions for Shopify users.
The app is working more than as intended. The customer support is top-notch and they'll fixed your concern as soon as possible.
Customer service is actual humans and helpful so that's nice. It works for what our company needs it for.
Sara was extremely helpful in assisting me with my report. She was efficient and extremely patient when fixing the problem. I have always had positive experiences when reaching out to the Data Export support team! Well done to the team :)
so far this tool has been very helpful. What is the big differentiator is that their customer service is excellent. any questions , any issues they are there to help. We've just started using it, but I have a feeling it's going to be very useful.
Thanks for the quick assist in customizing my inventory report with additional fields. :)
Excellent support and customer service. The team is always available, responds quickly, and takes the time to understand every request in detail. They have helped us customize our reports to match our accounting needs and have always been willing to investigate and resolve any issue until everything worked correctly. Professional, patient, and reliable. Highly recommended!
Queries and requests were handled promptly and efficiently. The advisor joined the chat swiftly and clearly understood our requirements.
We have been very pleased with the level of support received so far.