Reviews (2,273)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize detailed reports, surpassing Shopify's native features. They appreciate the option to schedule reports to Google Drive and tailor them to specific business needs. The support team is frequently praised for their quick and expert assistance with complex data requests and custom report creation. Some merchants have expressed a wish for faster loading times, but overall, they find the app to be a crucial tool for data management and analysis.

September 5, 2024

Their customer service is outstanding! They respond quickly to chat inquiries and can generate the reports I need in no time. Best affordable reports app there is for Shopify. The app also offers excellent features like filtering, sorting, and scheduling reports to be automatically sent to our Google Drive. I highly recommend them.

Nefro Glow
Egypt
4 months using the app
September 9, 2024

I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.

Ollie's Great Bakery
United States
8 months using the app
August 28, 2024

The app is incredible and the customer service is even better. If there are ever any questions on formatting or options to better help show the important information you need, they go out of their way to help you!

STATES & CO
United States
4 months using the app
August 15, 2024

've been using this Shopify app for a while now, and I have to say I'm thoroughly impressed. Not only does the app itself offer fantastic capabilities for easily pulling reports and gaining valuable insights, but the customer service is truly exceptional. The support team is incredibly fast, responsive, and consistently goes the extra mile to ensure everything runs smoothly. They've made my experience seamless and stress-free. Highly recommend this app for anyone looking to enhance their Shopify store's analytics with top-notch support!

Partners Hair Design
South Africa
10 months using the app
September 10, 2024

Our client has been using this app on two stores and we can only recommend it. The support team is really helpful, always ready to give you a hand. The export possibilities are wide and after using it for two months, it seems reliable.

Eulift CZ
Czechia
About 1 month using the app
October 2, 2024

Dan was great walking me through the process of setting up reports & helping me set up what I was looking for!!!

Northern Roots Boutique
United States
7 months using the app
July 30, 2024

Great app and outstanding support! If you have any questions about how to install or use the app, their team is always fast to respond and will help you until your issue is resolved. Definitely recommend!

Synergy Team Gear
United States
Over 3 years using the app
August 8, 2024

Data Export has been great for my business! I am a small business and because I don't use barcodes on my products, I'm not able to use the "scanner" on my phone to complete my inventory count. I wasn't able to find a way to print inventory reports in the Shopify app so that I could print my inventory lists for manual counting purposes.

Data Export has premade reports that allowed me to print off my inventory and sort/filter by Product Collection. When the count was complete, I was able to create a Custom Report to filter and sort my inventory data to create a report with the Collection, Product, Cost and Quantity information I needed to get a current inventory snapshot. Such a timesaver!

I had a couple of questions throughout the process and the customer service team for this app is AMAZING! The live chat is super responsive and each member I have chatted with has been able to help me resolve the issue I was having within minutes.

I would highly recommend this app!!

Craft Avenue Ltd.
Canada
About 1 month using the app
September 18, 2024

I recently started using Data Export on Shopify, and I’m really impressed! The app is super customizable, letting me create reports that fit my business needs perfectly. It’s been a game changer for my operational efficiency.

What really stood out to me was their customer support. It’s fantastic! They were quick to respond to my questions, and I ended up chatting with them for hours. They patiently addressed every concern I had and made reports that met my specific requirements. Their dedication really sold me on the app.

If you’re looking to improve your reporting on Shopify, I highly recommend Data Export.

crumblepakistan
Pakistan
6 days using the app
October 2, 2024

Great support helped created som e cusotme metafields, very easy to use and report

mileskayaustralia
Australia
5 months using the app