Reviews (1,911)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and customizing complex reporting tasks, enhancing operational efficiency. It features a range of pre-built and customizable reports, with capabilities like custom fields and direct data export to spreadsheets, ideal for logistics and fulfillment. The intuitive interface and reliable performance are notable, alongside responsive, helpful customer support via live chat that quickly resolves issues and tailors reports to specific needs.

Edited April 14, 2023

We have been using this app for many months now and during the critical "getting to know" phase and initial configuration of custom reports we were amazed by the level of support (quality, availability and willingness) from Data Export. Whereas some of our needs are complicated, they have immediately stepped into assist or even configure for us. And the level of expertise is broad so that interfaces with third party systems is no challenge to them. We could not recommend more highly!
UPDATE: Still using on multiple sites. Always getting excellent service. Never too much trouble to help. HIGHLY RECOMMEND!
UPDATE: Another tweak needed and the response was accurate and swift. We are also building other stores with this aa that we will be releasing soon and during this development phase the support has been of the highest order. The new interface is an excellent tool also.
UPDATE: Another quick support task for Data Export. Nothing is too difficult for them. Queries resolved in minutes due to great team and great product. Does everything we need (and definitely a lot more).

Le Pro du Pneu
France
About 4 years using the app
May 29, 2020

Great app and amazing customer service! Have had them create and schedule exports for me in the past and just spent 4 minutes getting them to update 2 of them based on a new requirement. Did it all through Chat with David! Again, stellar service!

Jude Connally
United States
Over 3 years using the app
July 30, 2024

Great app and outstanding support! If you have any questions about how to install or use the app, their team is always fast to respond and will help you until your issue is resolved. Definitely recommend!

Synergy Team Gear
United States
Over 3 years using the app
March 6, 2024

A great app, and Soniya in customer support has been so helpful!

Teach Every Nation
United States
Over 3 years using the app
May 8, 2023

Chat support are very helpful & fast in assisting what we requested. Also helpful in assisting us to custom our report following our needs.

Sometime By Asian Designers
Singapore
Over 3 years using the app
January 23, 2023

This is a great reporting app. It includes fields that native Shopify reporting does not provide. Very reliable support as well.

Joe's® Jeans
United States
Over 3 years using the app
October 21, 2020

I give 5 stars to their custom support. The online chat is always available and anything that cannot be fixed on the spot, I got an email with the resolution/solution the next day.

Chronic Ink
Canada
Over 3 years using the app
January 21, 2020

John from Customer Service was very helpful in assisting me in creating a custom report. I'm not a techie and therefore it was even more important to have someone who can speak to the average customer and also translate it to the programming side,

Insurance Educational Association
United States
Over 3 years using the app
April 10, 2024

We have used this app for a couple of years now, it saves time for us and is very accurate. If we are struggling to get exactly what we need the human support is absolutely great at solving everything. We are very impressed with the selection of options for columns and the filtering is very handy as we get the exact information we need every time! 5 stars from us!

BodyliteGear
Ireland
Over 3 years using the app
April 7, 2025

Useful app with lots of pre-made reports and easy to make your own. Support was very helpful and proactive in helping me create what I needed.

GardenHearth
United Kingdom
7 days using the app