Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 16, 2023

Incredible customer service all around, Great value couldn't be happier with the product, highly recommend.

Joeanna Caffrey Flowers
Time spent using app: 2 days
Omega replied March 17, 2023

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌

March 15, 2023

Great app, and wonderful service. I needed an app that has options to customise and this team has been very easy to work with.

Time spent using app: 15 days
Omega replied March 16, 2023

Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

March 14, 2023

This app has a bit of a learning curve if you are not familiar with API's and such, however the support staff and developers at the help desk are amazing! They were very patient with me and troubleshooted the issues I was having until I got it resolved. Highly recommend this app! Great for local deliveries and pick up locations.

Design My Cake by Patty
United States
Time spent using app: 2 months
Omega replied March 15, 2023

We appreciate you sharing the experience you've had with our Dingdoong app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

February 23, 2023

A very helpful & useful app for all Shopify owners - a must download for owners who are looking to do scheduled delivery/pickup. App was easy to install & many ways to customise to widget too without any additional charge. Best of all - the developers & DingDoong team (big shoutout to Tracy <3) for being so prompt, nice & patient and more importantly so helpful & efficient to solve an issue which I caused. Am really very grateful & it works perfectly, am immediately on their annual plan with no regrets.

Thank you once again Tracy & team behind DingDoong for your hard work!

Time spent using app: 1 day
Omega replied February 26, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

February 22, 2023

Joyce was great in helping us get setup correctly with lots of good advice. Looking forward to utilizing the service.

United States
Time spent using app: 13 days
Omega replied February 22, 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

February 12, 2023

The application works well and the support they give you is spectacular, they really respond very fast and deliver solutions to the specific requirements of your store, highly recommended

My Sison
Time spent using app: 27 days
Omega replied February 12, 2023

We’d like to thank you again for taking the time to write this review of our DingDoong app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

February 1, 2023

Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna

Decking Specialist
United Kingdom
Time spent using app: About 2 years
Omega replied February 1, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

January 31, 2023

Anna was very helpful and provided great customer service with clear communication. Mike from their developer team customised the app as we wish. Thank you team! I highly recommend this app.

Donut Bouquet Canberra
Time spent using app: 4 months
Omega replied January 31, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

January 17, 2023

Ding Dong helps us to plan our production and gives the customer more safety and planning certainty. The customer service is very friendly and trys to help you in time. There wasn't a problem which couldn't be solved, even with customization in shopify templates.

Abrahams Feine Fischkost | Handveredelt
Time spent using app: 3 months
Omega replied January 17, 2023

We are extremely happy to hear that you like the app and our support service! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support!

January 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Vida en Bloom
United States
Time spent using app: Almost 2 years
Omega replied January 17, 2023

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.