Reviews (249)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and efficiency in shipping processes, highlighting features like straightforward label creation and batch handling capabilities. Its seamless integration with Shopify and stable performance are also praised. Additionally, the responsive and effective customer support, available via email and phone, adds to its value for optimizing shipping tasks.

November 22, 2020

Funktioniert wunderbar. Hatte auch erst das Problem, dass eine Fehlermeldung bei intern. Sendungen kam, aber der Tipp unten mit der 01 hat dann sofort geholfen.

penfabrik
Germany
About 1 hour using the app
DHL replied November 23, 2020

Herzlichen Dank für Ihre Bewertung!

August 30, 2023

Es ist immer wieder erfreulich, dass es noch kompetente Anbieter mit einem extrem freundlichen Support gibt die einem innert kürzester Zeit weiterhelfen können.

Bester Service den ich seit langem gesehen habe!!

UNEW Beauty Couture Online Shop
Switzerland
25 minutes using the app
April 17, 2024

Als wir die APP zum ersten Mal nutzen wollten erhielt ich eine Fehlermeldung mit der ich nichts anfangen konnte. Ich habe den Support kontaktiert und bekam bereits nach 30 Minuten eine Antwort mit einer exakten Beschreibung um den Fehler zu beheben. Ich musste im
Geschäftskundenportal eine weitere Adresse hinterlegen und schon war die Sache erledigt.

Bernd Brencher
Germany
August 27, 2020

The old DHL app stopped working and this one is not working with DHL Express from Canada.

There are several options missing: we need to be able to define the dimensions of the items and get live rates during checkout.

Can you get the old app back?

Nieka Systems
Canada
9 minutes using the app
DHL replied August 28, 2020

Hello Nieka Systems,

unfortunately this App does not support our DHL Express products. The old Express App was removed from the Store. There is a new one available for you but not yet published in the App store.

Please reach our to xmlrequests@dhl.com to request access to the new solution.

We are very sorry for any inconvenience on your side.

August 27, 2020

I tried to connect my dhl account but it is just not working....even though it says official dhl app, i was hoping the user experience was better.

My Organics Beauty
Hong Kong SAR
4 minutes using the app
DHL replied August 28, 2020

Hello My Organics Beauty,

we are very sorry for any inconvenience on your side. We will try to help as fast as possible.

Could you please send us your DHL account number to our support desk pleas: dhlshipping@dhlshipping.app

We will check immediately and let you know how to proceed.

Please note that this App is at the moment only available for customers in Germany. Further services will follow soon.

September 25, 2024

King Of Weighted Shop
Germany
About 2 years using the app
September 24, 2024

MagSpike
Germany
About 2 months using the app
April 19, 2024

Yanopurna
Germany
8 days using the app
November 2, 2023

BERLIN EAR GUARD® OHRSTÖPSEL SHOP
Germany
12 months using the app