Digital Downloads , 437 reviews
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We just use it for free e-books (downloads). Works great! Easy to implement and customers get what they want.
this app is okay but the email template is so plain and not customizable to make my own HTML template design I would suggest to make it customizable and use an HTML template on the email template thanks
I sell greeting cards with a total of 5 pdf's. Just came to find I can only attach one file per listing. This app is not suitable for that I suppose.
Hey, there. Thank you for reach out and sharing this feedback. While you can only attach one file per variant, you can use a .zip file or another file archive format to bundle multiple files together (https://bit.ly/3pDsqkJ). This way, you're able to include all 5 of your greetings cards in one listing. Cheers! -Elias, Shopify Support
very easy to use i have just set it up and have not tested it thus far but everything looks good!
I can attach things just fine, but the customers never get update emails if a product they bought gets updated with a new file. Support is looking into it. Update: It's been 1 month and no word from Shopify Support. The last correspondance made it very clear that this app is not part of what you are paying for when using Shopify and they said that this app isn't made for sending out update emails. They know what the issues is but basically said not to expect a fix. They also said that they do not take any responibility if this apps hurts your business.
Thank you for reaching out and posting your feedback here, and I'm sorry to hear that you've experienced this issue. My understanding is that customers should be receiving this email when a new file is updated, so this does sound like a bug or technical issue; I'm glad that you have reached out to our support team and I hope that they are able to resolve this for you. -Victor, Shopify Support
Stopped working in December 2021. Cannot add new files! Waiting for support! Pretty easy to setup! I had no idea when I migrated from WEEBLY that my digital downloads DID NOT migrate.
No true step by step instructions so had to figure it out on my own. But works great for me now that I've figured it out. Unlike other available apps, this one is not created in the app screen. 1. Make product first. 2. While still in make product screen, click on dropdown menu under more actions then click on add digital attachment. 3. upload file Now that I've figured it out I will be using it constantly. Can't beat the price for what you get (currently free/unlimited).
Thank you so much for sharing your feedback and the steps that you took to get the app working for you. I'm delighted to hear that you've found the Digital Downloads app to be useful and I hope it continues to work well for you as your business grows! We appreciate you taking the time to share your experiences with us here. -Victor, Shopify Support
Thus far I have no issues with this app. I think there could be improvements with expiration of files and this is a longer term issue if a store gets really big. People will pass around the files and then the store's concept will fail.
I hope you add updates to this with all the chatter about this :)
Great product though!
App currently does not allow you to add downloads to a product, at least for me. Has worked well in the past but now is not functioning.
Amazing and easy to use,
just make sure you capture the payment automatically in the Shopify store payment settings, otherwise, this app will not send the digital file automatically and you have to fulfill the order manually.