Reviews (492)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
October 11, 2016

Basic, the price is right, because paying for this would be a robbery.

Brxtended
Chile
Over 1 year using the app
June 22, 2016

SUPER simple to use and lets you upload any kind of content to the cloud very useful love it!

Chemseal Pixelsupply
United States
Over 1 year using the app
December 2, 2017

The app is fine until you realize how laughably easy it is for a fraudulent customer to scam you with this. If a digital downloads order is marked as HIGH risk of fraud, the digital downloads app does not care and auto sends the digital files no matter what. Meaning, this will likely end up with a charge-back on the order, with the fraudulent customer receiving all the files and not paying. What ...

Woodpunch Gfx
United States
Over 1 year using the app
February 12, 2019

I should have listened to the reviews. Worked for an hour to get the app going with a product then it wouldn't deliver the download. Awful! Shopify should have something better than this do deliver digitals!

Banjo Earth
United States
Over 1 year using the app
November 14, 2017

Its free. Ok. Does what it says on the tin. I have used for over a year with great results. Can track downloads and see who has downloaded what, but it is a bit clunky. Would love improved tracking and analysis. Neater layout options for non technical person would also help.

Styleintelligence
United Kingdom
Over 1 year using the app
September 10, 2017

My customers can get their programming so much easier than before. Great and easy app to use and edit. Gotta Try It! Aloha!

Kawikados
United States
Over 1 year using the app
January 6, 2022

Worked well so far. Didn't have any issues. Download page styling options would be handy to have in settings.

The School of UX
United Kingdom
Over 1 year using the app
Shopify replied January 13, 2022

Hey, there. Thanks so much for writing this review and sharing this suggestion. We can see how being able to customize the download page would be a useful feature and we'd be ...

April 20, 2024

App was working really well for about a year. However, for the past couple months, it's been extremely buggy, and Shopify seems to have no solution. It says 'Unsupported' under the settings page. Files don't upload for me anymore, or they upload but I'm not able to save changes. One of my products has 2 digital files attached, but the app only lists 1. I'm not sure if things are getting sent out ...

RS Drums
United States
Over 1 year using the app
Shopify replied April 22, 2024

Hey there, thanks for the review. If you are experiencing issues with the application, try to clear the cache on your browser and try the actions again: https://shopify.link/ ...

October 31, 2020

This app is just ok. Has basic features that allows to upload big files, but lacks lots of other important features.

Miasma Records
Portugal
Over 1 year using the app
Shopify replied November 3, 2020

Thank you for taking the time to provide your feedback here. I'd like to hear more about the types of features that you'd be interested in seeing here, so I'll follow up with ...

Edited April 12, 2018

This APP automatically fulfills the order even when we set not to do it on shopify checkout settings page. It messes up all of our orders follow up. (After a while we discovered that this is configurable at the app settings, but it forces you to set each variant at a time).

Conectme
Brazil
Over 1 year using the app