Reviews (484)

Overall rating
2.7
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 26% of ratings are 1 stars
March 26, 2014

New to this and finding out how to add digital products is infuriating. I'm not dense, either.

FREENET
United States
20 days using the app
September 21, 2018

Very good application and easy to use but I would have liked that it requires the customer info as the name and email before downloading because it's what I needed. But otherwise very easy to use
Besoin Primaire
www.besoinprimaire.com

Besoinprimaire
Canada
3 months using the app
June 21, 2016

Great app, thank you thank you thank you

United Black Books
United States
13 days using the app
March 4, 2014

Doesn't work for me anymore, I get 500 error every time I use the thing. It fixed after a day itself but i can't use in the webpage like i used to be able to, i have to access it through the shopify website. weird

LOCKDOWNRSVP
United States
3 months using the app
July 19, 2018

Great app - need a few changes !!
* Need to add a Clear or Delete option to the Download Dashboard !!
* Payments need to be verified BEFORE sending the download link !!

Machine Embroidery Sae
South Africa
3 months using the app
January 24, 2018

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
United States
About 2 months using the app
October 11, 2023

The app never worked from day 1. This is very problematic for a new store like mine. Just don't offer this if you can't develop a working app. Support instructed me to uninstall and reinstall. Waste of time.

Urban Nutrition Labs
United States
15 days using the app
Shopify replied October 13, 2023

Hi, there! Thanks for your review and I'm sorry to hear you're having trouble with our app. Uninstalling and reinstalling is a common troubleshooting step that we recommend with our apps and third-party apps.

I recommend getting back in touch with us here (https://bit.ly/2AWw5VA) so we can investigate the issue you're having further. Thanks again! - Greta, Shopify Support

October 26, 2014

Great simple app if you sell eBooks or digital content with Shopify.

Shopify eBooks
United States
10 days using the app
June 11, 2018

Please update the download page to be responsive..

Miekoio
Albania
About 1 month using the app
September 14, 2020

I first heard about this App in a group and decided to give it a try. I first heard about this App in a group and decided to give it a try.

Tiptop Urban
United States
9 days using the app