Reviews (478)

Overall rating
2.7
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 26% of ratings are 1 stars
May 24, 2017

Does exactly the job I require it to, so thanks for the app, Shopify.

Roy Sarpong Test Store
Canada
December 1, 2017

Great App. Cant recommend enough.

Mitchcteststore
United States
April 2, 2018

this app is amazing, it does everything I need it to do. A+++++

Alenistesting2
Canada
March 15, 2017

free and easy to use. Exactly what you need if you are selling digital products like photos

Vancitybox
Canada
Edited February 4, 2022

sssAHackRhaovide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.ovide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.vv

testingsforbugs
United Kingdom
March 6, 2013

PROs:
1) It's free.
2) Ummm...

CONs:
1) You can't mistake when setting things up because you can't delete a listing.
2) That means you can have duplicate products listed in the plugin's dashboard.
3) When from your list of apps, if you click "Contact App Developer", it does nothing.
4) I've attempted to find a support section to deal with this app but it doesn't exist.
5) Free is too darn expensive. Go with an app that actually works and offers support.

Vintage Ad Stock
June 6, 2023

It needs to support external link for a bigger download or a secure download on another website. And the 5GB limit is... limiting.

Fondation Face
Canada
Shopify replied June 6, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

January 4, 2013

I agree 100% with Fabledo, having the download link appear right after the sale would be absolutely necessary. It is currently holding me back from using Shopify as our ecommerce solution.

Monstercat
February 5, 2013

It's great that the app is free, but it's almost necessary that there are links available on the webpage immediately after purchase for customers. Too many customers miss the email, or don't get it all together. For every 200 downloads, we had around 10 customers complain that they didn't receive the file and we had to resend it.

That said, the other apps for digital distribution on shopify are WAY over priced for people like us who want to sell high quality 20 minute videos on a regular basis. We'd eventually be forced to sacrifice our backcatalog if we started our setup with a different provider. :/

Great first effort in terms of seller experience on setup, but it just needs that little step forward to make it a good customer experience too.

Scam Stuff
February 25, 2013

Thanks for making this app. I want to state like many others:
- the other solutions are way too over priced to sell many small files
- the email with the download link can sometime take ages to come
- therefore making the need for a direct download link on the payment confirmation pages even more important!
- lastly, the download button caption need to be translatable!

But thanks, other than that it works nicely!

Alchimie du coeur