DSers‑AliExpress Dropshipping , 14,456 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 28, 2023

Olivia from the DSers team solved all my problems and answered all my questions incredibly fast and politely. Probably some of the best customer service I've ever experienced. Give her a raise!!!

Gott's Gifts
Canada
Time spent using app: 10 months
DSers replied March 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 28, 2023

I received assistance from Sandra. What a service, she knew everything I was asking and even gave me prompts to look in other places. fixed what I needed in no time.
Thanks again TLMZ Dezigns

TLMZ Designs
Australia
Time spent using app: 6 days
DSers replied March 29, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 28, 2023

I spoke with "Chris", who was so patient with me through the process in being able to make sure that my customer receives their products, how to utilize the Shopify, DSers, and AliEpress platform, for my shop. THANK YOU SO MUCH...I am so grateful !!!

Lure Beauty
United States
Time spent using app: 17 days
DSers replied March 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 28, 2023

Great service and very helpful.
Thank you "Olivia" for your time, you were so helpful.

You Are The Best
Thank You

MorningStar
United States
Time spent using app: 13 days
DSers replied March 29, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 28, 2023

I had a great experience with Villanelle. They were really helpful and friendly, and thanks to their assistance, I was able to solve my problem quickly and easily. I really appreciate their excellent service and would highly recommend them to anyone who needs help. Thanks again, Villanelle!

Kawaii no sekai
Spain
Time spent using app: 2 months
DSers replied March 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 28, 2023

Villanelle gave me a very useful support with all my queries related to IVA tax. She anwered all my questions and was so gentle. Her support has been crucial for my dropshipping bussiness. I really apreciate it. Thanks a lot!

STEELMATE
Ireland
Time spent using app: About 22 hours
DSers replied March 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 28, 2023

Tracy is very professional her help me to solve problem. Very great custumer service. Perfect job with live chat.

KitchenEmporiums
United States
Time spent using app: 7 days
DSers replied March 29, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 28, 2023

Tiffany is very professional, her work is great, she helped me solve a technical problem on my customer order

easyshop24win
France
Time spent using app: About 1 month
DSers replied March 29, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 28, 2023

Tracy was so helpful with all my questions and I love that it is so easy to contact them! I appreciate the great customer service, only thing is I wish they had quick shipping options

Trendylilthing
United States
Time spent using app: 7 months
DSers replied March 29, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2023

cok yardimci oldular sorunu hemen cozduler tesekur ederim cok memnun kaldim :)) zamaninda cevap verdiginiz icin tesekur ederim.

Stylerfix
Norway
Time spent using app: About 1 month
DSers replied March 29, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team