Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 25, 2024

"Rfimp" really helpful, best customer service, answered all my questions. listened to me first and then answered everything an d provide useful information.

AUGUST ZONE
Canada
8 months using the app
DSers replied May 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2024

Many thanks to the manager Rita, she very politely and quickly helped me with my problem, it’s just great. Thank you very much for your responsible work

Magic Of Childhood
Poland
About 2 months using the app
DSers replied June 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Aimee er den absolut bedste til at forstå spørgsmålene. Hun er ud over tålmodighed og er fantastisk! Mange tak! Jeg sætter pris på din
ægte omsorg for kunderne!

shexa.dk
Denmark
1 day using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Oh, I'm so excited and pleased with the DSers-AliExpress Dropshipping ecom business and their support. Emma was my go to support person and she is supurb! Her expertise, knowledge, patience and help with my questions shined through as a super professional. May she continue to provide such excellent service to her future clients. Thank you ever so much.

Shop What's Unique
United States
6 months using the app
DSers replied May 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 12, 2024

Rfimp was so helpful and patient with me today really appreciate your patience and calm.

Frabèlle
United Kingdom
6 days using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 4, 2024

emma was awesome she answered every question i had walk me through everything very nice lady i thankful for her she was a blessing i was about to give up on this dropshipping thank you emma

sunnyshades
United States
4 months using the app
DSers replied June 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 11, 2024

Sandy was spot on. Efficient and concise. Amazing service!

Little Changes
United Kingdom
About 2 months using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Always great service, super attentive and helpful, I am very satisfied with the support they have provided me, they help me solve my problems at all times, even weekends, quickly and quickly.

Buyer Shop
Brazil
9 months using the app
DSers replied May 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 30, 2024

I have stared shopify store just by watching videos on YouTube but that was not enough information. I was so confused about some issues i was facing then I just thought to mail DSers . They replied me so fast and guided me well i have been searching videos for weeks but didn't help but DSers support did. They reply fast and solve all your queries. Thank you Chris for helping.

BABIES and MOMIES
Pakistan
About 1 month using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Isak a vraiment été super ! Il a répondu à ma demande en un rien de temps, avec beaucoup de gentillesse. Il a réglé mes problèmes de façon hyper efficace. J'ai vraiment apprécié sa réactivité et son approche. Merci beaucoup, Isak, pour ton aide !

ProControle
Belgium
About 1 month using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team