Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 13, 2024

For some reason, my order for my customer has not been places, Blanca helped me out to retrieve it. She is very helpful. Thanks Blanca

Mytimyts Beauty and Fashion Corner
Australia
About 2 months using the app
DSers replied June 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2024

I wanted to express my sincere gratitude for your excellent service. Working with you has been an absolute pleasure, and I am extremely satisfied with the assistance you provided. Your support was invaluable, and I truly appreciate it.

Thank you very much, Sandy.

Besthomeever.store
Vietnam
About 2 months using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 4, 2024

I had a few questions regarding stock syncronisation and shipping fees. Got in touch with live chat support agent Rita. She's very knowledgable, kind and knew exactly how to resolve my concerns. Top service! I only wish I got in touch earlier!

Tails & Paws
United Kingdom
7 months using the app
DSers replied June 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 30, 2024

Eu tive uma experiência excepcional com o atendimento da Holly!

Desde o início, ela se mostrou extremamente atenciosa e dedicada a resolver todas as minhas dúvidas.

Com muita paciência e simpatia, Holly me ajudou a encontrar exatamente o que eu estava procurando, proporcionando um atendimento personalizado e de altíssima qualidade.

Sem dúvida, o serviço oferecido por ela fez toda a diferença na minha experiência de compra. Parabéns, Holly, pelo excelente trabalho!

Loja MDMulher
Brazil
6 months using the app
DSers replied August 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 27, 2024

Rfimp is the best person their is around! Thanks for solving all of my problems

Sienna Gate
Canada
About 1 month using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 10, 2024

The app is very good and Olivia did an excellent job helping me solve a problem very quickly!!!

Aparato Brasil
Brazil
10 months using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 14, 2024

Isak with DSers was so helpful today! He asked how he could help, was very friendly and courteous. Helped me figure out how to solve our problem and the BEST thing was, everything he asked me to do, he sent screen shots, with step by step instructions. Made it so easy! Thanks!

The Daizy Patch
United States
7 months using the app
DSers replied May 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 8, 2024

Wendy was great help and very knowledgeable

abletolive.com
United Kingdom
6 months using the app
DSers replied July 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 6, 2024

Used the dsers app and it is really convenient. the 24/7 support service is amazing. Got the support from Vivian and she is an absolute super star. Thanks a lot!

gloweyco
United Kingdom
3 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited August 26, 2024

Holly quickly helped me resolve the issue in much easier way than expected.

SpyTechStop
Canada
About 2 years using the app
DSers replied June 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team