Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 3, 2024

Vivian me ajudou com minhas dúvidas, atendimento ótimo. Muito Obrigado

Coends
Brazil
20 days using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 29, 2023

has good support ever

Beautie-Sale
United States
About 1 month using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2023

Thank to Neva I was able to fix my minor problems.
Thank you so much for your help and consideration, Appreciate it

Glow2Go
Australia
4 months using the app
DSers replied November 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 25, 2023

Thank you Irene for helping me with my first orders! :)
Very fast answer and very kind responses!

HappyPaws Lane
Poland
2 months using the app
DSers replied November 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited January 27, 2024

O Atendente Vivian foi muito atenciosa e tirou todas minhas dúvidas. Grato

Remolos
Brazil
4 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 27, 2023

Olivia is very nice and patient.
She answered all my questions and I understand everything she said.

benezone
United States
5 months using the app
DSers replied November 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 9, 2023

Loved the Support. My man , Lennon is awesome!

Amplify LAB
India
About 2 months using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Customer service by Wendy

All i can say is THANK YOU!!! Wendy has been so helpful tonight!! I was in complete panic and stress mode with my issues and she has sorted all of them for me! To be honest I can't put into word how grateful I am for the help she has given to me tonight.

The Pet Haven
United Kingdom
8 months using the app
DSers replied November 1, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 24, 2023

Muito bom o serviço. O atendimento da Olivia é excelente, resolveu todas as minhas dúvidas.
Muito obrigada equipe DSers.

Encantadas
Brazil
4 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 20, 2023

I was really lost with the process as it can be complicated for new comers. I contacted the customer service and spoke to Sylvia who honestly could not have been more helpful. I sent through images and she walked me through the process step-by-step with patience and clarity.

Thank you Sylvia. I hope to work with more people like you in the future!

Luminous Duck
United Kingdom
8 months using the app
DSers replied October 22, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team