Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 21, 2024

Ralla was so super helpful and quick today. I am super impressed!! Thank you for the great service & for helping me fix my issue very quickly!

MarieElise Mae
United States
10 days using the app
DSers replied June 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 18, 2024

Мне нравится приложение. Возникающие вопросы решаются быстро службой поддержки. Ест проблемы с интеграцией приложения с партнерами, тогда совместна работа делается не так быстро, но любые проблемы не остаются без внимания.

AI-STOR
Cyprus
3 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 12, 2024

Aimee is He was very professional and helped me a lot, it was 00am at night and his availability was total. a lot of patience. I wish you the best

Come Mamma l'ha fatto
Italy
3 months using the app
DSers replied June 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Thank you Selena for answering my questions.

La Modern
Thailand
28 days using the app
DSers replied July 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Villanelle gave me the best advice and helped me fulfill my order!

ArctiFlow
Latvia
29 days using the app
DSers replied July 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 29, 2024

Services clients très réactif, merci beaucoup pour les aides apportée !

GadgeTrend
Belgium
5 months using the app
DSers replied June 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2024

best customer support service

Homes Carts
United States
29 minutes using the app
DSers replied November 19, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Lily was very response and helped with all of my questions in regards to getting my account handled with Shopify. Thank you so much!

My Store
United States
8 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 11, 2024

adorei o atendimento, eu que sou completamente leigo e estou começando a zina foi muito atenciosa e teve muita paciência comigo, adorei o atendimento dela foi perfeito alêm de me ajudar a resolver o meu problema...

Monteiro Pros
Brazil
2 months using the app
DSers replied July 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 20, 2024

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, Wendy from support team was prompt, courteous, and incredibly knowledgeable. She listened attentively to my concerns, provided clear and concise explanations, guided me through the entire process and provided updates on the system for me, what she did went above and beyond my expectation. I am very grateful. Big Thank You to Wendy !!!

Beautymexx
United Kingdom
4 months using the app
DSers replied May 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team