Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 20, 2024

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, Wendy from support team was prompt, courteous, and incredibly knowledgeable. She listened attentively to my concerns, provided clear and concise explanations, guided me through the entire process and provided updates on the system for me, what she did went above and beyond my expectation. I am very grateful. Big Thank You to Wendy !!!

Beautymexx
United Kingdom
4 months using the app
DSers replied May 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Gracias a Rfimp por su atención. Tuvo paciencia conmigo que soy nuevo y me ayudó en el proceso!

NeoStalgic Gamer
Spain
About 3 hours using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 2, 2024

Wendy from support team was super-fast to answer my question as well as to solve my problem with mapping a bundle. Great job and thank you!

My Handy Store
Serbia
7 months using the app
DSers replied June 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 27, 2024

I spoke to Blanca on live support, and she was the kindest person I've ever encountered. She went the extra mile to assist me and made me feel reassured every step of the way.

Solaorbs
United Kingdom
19 days using the app
DSers replied June 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 28, 2024

Colleen gave me great service and made my experience super effortless

BlueLight Beauties
Canada
23 days using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 8, 2024

Good customer support from Zoe

TheStayCool™
United States
About 2 months using the app
DSers replied July 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Such a perfekt way to help my problem. Awesome service und kind person. Thank you so much

Kita go
Germany
3 months using the app
DSers replied June 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Je tiens à exprimer ma gratitude envers l'agent qui m'a aidé sur l'application DSers. C'est génial d'avoir eu affaire à une personne réelle et non à un robot ! Son assistance a été rapide et efficace, et j'ai été très satisfaite de la qualité du service. Merci pour votre professionnalisme et votre disponibilité !

Bébé En Voyage
Canada
16 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 28, 2024

the app is easy to use, and the customer support is really impressive, I had an issue and Ralla helped resolve it in under 15 minutes.
Thank you Ralla for the help

RovaFlex
United Kingdom
10 months using the app
DSers replied May 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Zoe gave the best advice and helped me through some confusion i had. Thanks alot!!

SGJ Packaging
Denmark
8 days using the app
DSers replied July 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team