Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 15, 2023

I just want to say thanks to Neva at Dsers customer support. Very knowledgable and helpful and polite like always from Dsers. customer Service is always good will Dsers when I have any issues that I need help or Information with you can contact them via facebook messenger. I reply on the same convo every time any issues usually arise (usually my fault) and they surprisingly reply in minutes!

New Forest Pets
United Kingdom
6 months using the app
DSers replied October 16, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2023

assistito da Vivian. Tempestiva e di molto aiuto

NostalGamer
Italy
6 months using the app
DSers replied December 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 19, 2023

great customer service

Starlet Glow
Belgium
3 months using the app
DSers replied December 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 1, 2023

Amity was very helpful and patient, she literally walked me through all my question and provided me answers with steps. very helpful and this is how customer service should feel like!!

Dorococo
Australia
4 months using the app
DSers replied November 2, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2023

I needed help fulfilling my first Shopify drop shipping order today. Sandy helped me out and the process was smooth and seamless. Thanks for your help Sandy!

FlowStateMart
United States
8 months using the app
DSers replied October 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 30, 2023

Lucy was amazing thank you for all your help in working out our issue. You were very patient

Cruise Holiday Essentials
Australia
6 months using the app
DSers replied October 31, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 7, 2023

Lily was a big help and quickly answered my questions and directed to the right source.

Peddlers Trunk
United States
Over 1 year using the app
DSers replied November 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 19, 2023

Fui atendido pela Irene, adorei o atendimento!
Meus parabéns, muito rápido e eficiente!

FastZone
Brazil
5 months using the app
DSers replied December 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 5, 2023

Customer service is incredible. Sally took care of me and was great.

Magic Blocks
United States
About 2 months using the app
DSers replied December 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 11, 2023

Emma was such a great help. I had a question about my shipping settings, and she promptly answered and helped me with my issues. Thank you for being so responsive!!

I Stay Flawless Daily
United States
About 2 months using the app