Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 8, 2023

Thank you Isla for your service thru my first order in my new store. Got som mapping issues, and i got the help very quick and fast. Thank you Dsers and Isla!

EZNDZ
Sweden
3 months using the app
DSers replied November 9, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2023

Isla me ajudou muito, estava com um problema logístico e eles me responderam rapidamente, ótimo suporte ao cliente

Astroworld
Brazil
About 1 month using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2023

i was having problems with orders and i contacted Isak he was very helpful in helping me get the order fullfilled thank you very much for your help today

Devon & Kearahs
United States
4 months using the app
DSers replied November 12, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 12, 2023

New to dropshipping and had a ton of questions before moving forward with opening my store. Sherry helped me with everything I asked and I feel like I'm ready to go. Thank you Sherry again!

Warm Hug Delight
United States
About 2 months using the app
DSers replied November 14, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 14, 2023

muito atencioso ee gentil , obrigado por ter me ajudado

MOBILE STORE
Brazil
5 months using the app
DSers replied December 17, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 14, 2023

New to dropshipping had a few questions on how the order process works. Contacted there support. Neva provided me with all the information and help I needed to process my orders to my customers. Will definitely recommend using this app to anyone that's interested in dropshipping. They have earned a long time customer. Thank You Neva for providing fast quick and efficient service. :)

FoxyVogue
United States
5 months using the app
DSers replied October 15, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 4, 2024

Je tiens à partager mon expérience extrêmement positive avec l’assistance DSers, en particulier grâce à Holly. Dès le début de notre échange, j’ai été impressionné par son approche aimable et professionnelle. Holly a su répondre à mes questions avec précision et efficacité, me permettant de résoudre mon problème en un temps record. Sa capacité à fournir des solutions rapides et adaptées est vraiment remarquable. Je suis très satisfait de l’aide reçue et je conseille fortement à quiconque ayant besoin d’assistance avec DSers de demander Holly. Un grand merci pour son soutien exceptionnel !

Astrobyte
Switzerland
15 days using the app
DSers replied February 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 16, 2023

Got some great help from lennon, appreciate the fast replies as well.

ShopWeWant
Netherlands
3 months using the app
DSers replied November 19, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 12, 2024

Aujourd'hui, j'ai contacté DSERS pour m'aider avec une commande qui n'a pas été traitée, J'avais eu Eden comme support technique, il m'a vraiment aider pour traiter ma commande. Son aide a été inestimable.
Un gros merci Eden pour son support.

ICI bébés
Canada
Over 1 year using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2023

Serein in live chat was such a great help! I received my first order and was scared to make a mistake. He guided me through the questions and helped me to set up needed featured in Dsers! Amazing customer service! Thank you so much!!

Graffidog Art
United States
3 months using the app
DSers replied November 5, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team