Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 17, 2024

Via from customer services is really sweet and helpful.

Apocalypse
United States
7 months using the app
DSers replied June 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 12, 2024

I want to comment that when I started working with this company with this software, I thought it was very difficult and I really didn't understand anything clearly.

But once I started moving forward, I realized that this company DSers is very
good.

All the steps that I could follow were calculated by this company, but I still had some doubts that I couldn't solve. Once I contacted customer support, customer support explained things to me in such a clear and simple way that I fell in love with it and forgot about it. from the other companies that I had tried to work with that were just trying to confuse me and I couldn't move forward in my process, however this company Now I can move forward and do everything very easily and everything is clear and the person who helped me do this perfectly I am very happy and now I am going to buy my new package to be able to advance in my business is the person. Aimee

She explained everything clearly to me, step by step, she was very patient and all the steps that I followed were able to clarify and configure my store very well. Now I am very happy and I don't have to worry about anything, thanks to Aimee

I am very grateful, she made it very very very very easy for me.

Kataleya store
United States
About 2 months using the app
DSers replied May 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 18, 2024

They were in touch with me all the time! I am delighted with the quality of the service. They helped a lot to solve the problem

Homy
Ukraine
About 2 months using the app
DSers replied June 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 13, 2024

Myra was so helpful for me

Paddle bag
Sweden
3 months using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 31, 2024

Great customer service! Very quick response and wonderful support, leaving no questions unanswered! A big thank you to Colleen, who was really super friendly!

Visionz Brasil
Germany
5 months using the app
DSers replied June 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 7, 2024

Selena was just awesome. She cleared my questions regarding the advanced pricing setup, and also helped me with good insights of products and listings

Shopeezoo
United Kingdom
4 months using the app
DSers replied June 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Working with Via on getting my Shopify products over to DSers was an absolute breeze, and honestly, a lot of fun! Via’s got this knack for making tech stuff feel simple and even exciting. She's not just skilled; she's super attentive to all those tiny details that I wouldn’t even think of, which made everything run smoothly without a hitch.

Her communication was top-notch, always keeping me in the loop with updates and quick to answer any of my questions with a friendly and reassuring tone. It felt like having a friend guide me through the whole process, making something that could have been tedious, quite enjoyable.

Thanks to Via, my store’s set up on DSers was flawless, letting me jump straight into what I love doing most. If you’re looking to make your life a whole lot easier when it comes to handling your online shop, Via’s your person. Can’t recommend her enough!

Bling Culture
Saudi Arabia
About 1 year using the app
DSers replied April 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

chrissy gave me a informative data.I recommend her and appriate her

Premium Parts
Pakistan
9 days using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Vivian - very quick and satisfying feedback :-)

Montessori Baby Spielzeug
Germany
About 2 months using the app
DSers replied July 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Such a perfekt way to help my problem. Awesome service und kind person. Thank you so much

Kita go
Germany
3 months using the app
DSers replied June 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team