Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 16, 2024

Great, easy to use app! Experienced a minor issue and Lydia responded to me right away and solved the problem in 1 email. Great service!

CIRQLE
Australia
29 days using the app
DSers replied June 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Myra was on a next level with customer service! I was shocked how good it was so glad I got connected to her! I will make sure I deliver the same customer service to my customers! Enjoy your day nice lady you deserve it.

Naughty Squad
United Kingdom
11 months using the app
DSers replied May 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 26, 2024

Great experience! Wendy was very helpful and knowledgeable in resolving my issue.

She was able to quickly resolve the issue and was friendly throughout the interaction.

I was trying my level best online on shopify and looking for a resolution but after a full 30 min lookout for the same i tried the chat section and was able to get the solution of my problem in 5 minutes.

Thank Alot WENDY..

The Downtown Dollar Store
United Arab Emirates
Almost 2 years using the app
DSers replied April 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 27, 2024

Exceptional Support from Krystal! I recently reached out to the DSers support team and was fortunate enough to be assisted by Krystal. From the very beginning, her responses were prompt and informative. Krystal's guidance was invaluable as she helped me navigate through setting up my drop-shipping store with ease. Her dedication to providing excellent customer service truly stood out. I highly recommend DSers for anyone looking to streamline their drop-shipping operations, and a special thank you to Krystal for her outstanding support!

DRIP HOUSE
Canada
3 months using the app
DSers replied May 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 26, 2024

Maria was very helpful and very patient with me and fixed all issues and questions i had!!

SoulsHarmony
United States
2 months using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 4, 2024

Thank you Tiffany for quick and valuable support

1Stop Merkez
United Arab Emirates
3 months using the app
DSers replied July 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 2, 2024

Villanelle was a great help in getting my orders fulfilled. Big thanks and shoutout to Villanelle. :) Should get a raise!!!!

Kawaii Slippers
Sweden
3 days using the app
DSers replied July 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 15, 2024

Blanca was just amazing, great, helpful and very attentive. Very helpful and solved my issues with no problem at all. always great to have someone give a helping had with no issues.

Juicy Jive Hub
United Kingdom
About 3 hours using the app
DSers replied July 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Bester Support. Alle technischen Herausforderungen wurden sofort und schnell von Sans bearbeitet und gelöst. Vielen Dank für die schnelle und professionelle Hilfe :)

www.lonuxa.de
Germany
2 months using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Maria was very helpful and friendly

My Store
United States
29 minutes using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team