Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its user-friendly interface and extensive features, including bulk order processing, robust inventory management, and real-time order tracking. The app is praised for its full automation, streamlining operations from order processing to inventory management. Merchants appreciate the ease of importing and editing products. Exceptional customer support is also highlighted, with representatives known for their promptness, knowledge, and willingness to go the extra mile. It's seen as a reliable and efficient solution for anyone in the dropshipping space.

July 8, 2023

Nosssa a Cynthia me ajudou muito no suporte muito paciente. Conseguiu tirar meu desespero hahahaha muito obrigado!!

Minha loja
Brazil
4 months using the app
DSers replied July 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 25, 2023

Many thanks to Minnie for helping me. She is very professional and fast! The service on facebook messenger is so good

Cocoon & Haven
France
About 1 month using the app
DSers replied June 28, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 11, 2023

Thank you very much for your support Minnie, my questions where answered and I understood what I had to do, thank you.

HydroChamp
United States
5 months using the app
DSers replied June 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 7, 2023

Até o momento esta tudo perfeito, meu problema foi solucionado com rapidez

AKazaRafa
Brazil
2 months using the app
DSers replied November 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

fui muito bem atendida pela Tracy, recomendo muito !! Resolveu minhas dúvidas em questões de minutos :D

Store Mulher Digital
Brazil
9 months using the app
DSers replied July 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 10, 2023

Zoes a legend. helped me very quickly. knew exactly what i needed. hopefully our paths cross again.

My Makeup World
United Kingdom
About 2 months using the app
DSers replied June 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 8, 2023

I got a really quick response and it was very informative from Tracy. Also they are always willing to give you more help.

HomeBodie by Lanayy
United States
3 months using the app
DSers replied June 8, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2023

Sylvia from DSers-Aliexpress support team was very helpful to us and answered all our questions about our store and service.
Great team.

Sondos-Art
United States
About 2 months using the app
DSers replied June 20, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 26, 2023

Thank you very much, Alicia. He was really very caring and very kind. you are really great, thank you Alicia

TENTHMAN
Turkey
2 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2023

thank you so much Isak good assist

Your market
Romania
About 2 hours using the app
DSers replied October 15, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team