Reviews (29,985)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

June 7, 2024

Isak, form the Dsers team was very kind and helpful.
Now all of my problems and questions are solved.
THANKS.

hamechi
New Zealand
About 1 month using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Aimee helped me solve the problem quickly by sending pictures and I learned good solutions and was able to solve it immediately. It was a pleasure working with him.She also sent me information about other things which was very helpful to me.

Luxy Mods
Germany
1 day using the app
DSers replied June 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 2, 2024

Muito bom o Aplicativo e o mais importante com um suporte excepcional, LENA me deu total atenção, super atenciosa e resolveu meu problema que já estava a quase um mês sem resolver. Agradeço de coração toda atenção.

Amarilis Terapias Integrativas
Brazil
15 days using the app
DSers replied July 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 19, 2024

I recently had the pleasure of working with Vivian, and I must say, her service was exceptional! She was always available to answer my questions and addressed every query I had, no matter how big or small. Her attention to detail, creative approach, and prompt communication exceeded my expectations. I'm thoroughly impressed and grateful for her help. If you're looking for outstanding service and support, look no further than Vivian - she truly excels!

Little Fashion
United Kingdom
3 months using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

fast support! Thanks to Colleen!

puppek
Canada
3 months using the app
DSers replied June 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 25, 2024

Colleen's customer service is fast, friendly, looks great, and is super easy to follow. Thanks a lot!

Adeptcare
Sweden
4 months using the app
DSers replied May 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Ich bin absolut begeistert von DSers! Der Kundenservice hat mir über den Messenger extrem weitergeholfen. Das Team war sehr freundlich, zuvorkommend und hat mir alle Fragen detailliert beantwortet. Ich habe mich rundum gut betreut gefühlt und konnte dank der schnellen und professionellen Hilfe alle meine Anliegen klären. Vielen Dank an das DSers-Team für den großartigen Support!

Assyrian Heritage Boutique
Germany
24 days using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 1, 2024

I want to point out that this app is great, very good customer service and I would like to take advantage to thank you "ALICE" who helped me with some concerns that I had in my stores and several valuable information for my business.

Laura Lush
France
4 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 12, 2024

Colleen was really helpful and quick to reply and sort out the issues I had

Toys Shop Australia | Educational Toys
Australia
17 days using the app
DSers replied June 13, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 14, 2024

Merci à Chloé qui à résolu mes problèmes très rapidement !

Go Relax
Switzerland
3 months using the app
DSers replied October 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team