Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 12, 2024

Wendy was very helpful and quick to assist me with all the problems I had, great customer service.

Lover's chain
Panama
28 days using the app
DSers replied July 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 29, 2024

Thanks a bunch to Colleen for her help.

Universal Cart
United States
6 months using the app
DSers replied June 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 30, 2024

Blanca helped me with the shipping methods and the relationship between Shopify and AliExpress. She knows her stuff and provided helpful text and pictures. She is truly an expert. No question.

Costa Rica Coffee Friends
Iceland
5 months using the app
DSers replied July 2, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 10, 2024

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

Pretty and Powerful Enterprise LLC
United States
About 1 month using the app
DSers replied July 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 3, 2024

A huge thanks to the support team, especially Neva from DSers. You all are amazing!

Wave Vinyl Speaker
United Kingdom
3 months using the app
DSers replied July 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Excelente atendimento. Resolveu meu problema em minutos

GIRL BRILLIANT
Brazil
37 minutes using the app
DSers replied October 15, 2024


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

j'ai eu une superbe expérience avec ce service le personnel est très agréable rapide et compétent je suis super satisfaite

JOSEPHINE
France
3 months using the app
DSers replied July 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 15, 2024

Incredible tool, works great. Also customer support is superb. Had Chrissy taking the correct action on one of my orders i had a question on! really great!

Ibizathome
Netherlands
18 days using the app
DSers replied July 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 9, 2024

the customer service is amazing. even with all my questions, they took their time with me and resolved my concerns.

Astridia Bazaar
United Kingdom
About 1 month using the app
DSers replied July 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 24, 2024

I recently had the pleasure of working with Colleen from the DSers support team, and I couldn't be more satisfied with the assistance I received. Colleen was incredibly helpful in resolving my questions.

GZLustig
France
11 months using the app
DSers replied June 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team