Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 22, 2024

Lucia was very helpful!

AussieToolbox
Australia
4 days using the app
DSers replied January 23, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited April 19, 2024

Thanks to Blanca for her kind assistance. I am impressed with her product knowledge and appreciate all clarifications, suggestions, and guidance. Thank you.

Style Possession
Canada
Almost 2 years using the app
DSers replied November 12, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2023

A Alice realmente me ajudou muito, teve muita paciencia com os meus problemas e sempre se mostrou prestativa em ajudar-me a solucioná-los, agradeço muito a ela, pois no inicio da conversa estava perdida e no final ela consegui explicar-me e mostrar tudo o que eu precisava fazer para solucionar o meu problema. um amor de pessoa, super simpática e muito prestatida. obrigado (:

Alice really helped me a lot, she was very patient with my problems and was always helpful in helping me solve them, I am very grateful to her, because at the beginning of the conversation I was lost and in the end she managed to explain and show me everything I needed to do to solve my problem. a loving person, super friendly and very helpful. thanks (:

ShopPluss
Portugal
7 months using the app
DSers replied November 5, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2023

I've been using this application for a while on my shops and I've never had any problems with it. Or when I have, I've contacted the live chat and I've always had answers and solutions from the support team, including Una, who's been a great help! I'd definitely recommend this application!

SPEEDEX
France
About 1 month using the app
DSers replied November 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 13, 2023

I want to express my gratitude to the support team, especially Emma, for their outstanding assistance. Emma went above and beyond to help me with an issue, and I truly appreciate her dedication and support. Thank you, Emma! I value your assistance, and I love your service.

PulsePicks
United Kingdom
4 months using the app
DSers replied November 14, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 17, 2023

Olivia was a pleasure to work with. She was helpful with everything regarding the process of ordering and completing my clients order. She made the process simple and easy to understand, and she stuck around to make sure everything was complete. Thank you Olivia for such an amazing process.

The Chakra Shop
United States
About 1 year using the app
DSers replied October 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Excelente atendimento da Lucia no Dsers, muito rápido e direto ao ponto.

5 ESTRELAS!!!!

Promoções Web
Brazil
2 days using the app
DSers replied February 19, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 16, 2023

I wanted to take a moment to express my satisfaction with the support provided by Nephele at Dsers. Their assistance was top-notch and truly helpful.

Nephele's prompt and knowledgeable responses made resolving my issues a breeze. Their dedication and professionalism are commendable and greatly appreciated.

I am thoroughly impressed by Nephele's exceptional support, and they've undoubtedly made my experience with Dsers a positive one.

Please pass on my thanks to Nephele for their outstanding assistance.

Best regards,

Xavency
France
About 2 months using the app
DSers replied November 19, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 8, 2024

Ótimos. Recomendo!

Byouse
Brazil
Over 1 year using the app
DSers replied March 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Very satisfied

Cleashe
United States
12 days using the app
DSers replied April 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team