DSers‑AliExpress Dropshipping , 24,305 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
Refine
-
By rating
excellent service ! Fast and convenient, Irene helped me a lot! Highly recommend him
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Jully was helpful when one order did not want to fulfill
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I've been using the DSers app for a while now, and it has truly transformed the way I manage orders in my store. The automation features are a game-changer, streamlining processes and saving me countless hours. But what stands out even more is their exceptional customer support. I recently encountered an issue and reached out for assistance. Serein from their team was incredibly prompt and efficient in addressing my concerns. The level of dedication and professionalism displayed by Serein was truly commendable. I highly recommend DSers not only for its top-notch functionality but also for the unparalleled support they provide. Thank you, Serein, and the DSers team!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Thank you Amity for help ;)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Zoe responded quickly, was extremely helpful, polite and provided detailed screenshots on how to fix my problem. Problem was fixed within 2 minutes. Great service.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Question on changing shipping rates. Knowledgeable and gave me good information.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The customer support i got was Amity and they responded in extremely fast time and fixed my issue in minutes. I was unable to view products. Now its all fixed thank u so much.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Hands down amazing, Eden was so helpful and professional! My particular problem was handled quickly with step by step instructions. Thankyou so much!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Eden - customer service advisor
This is my first time using Dsers customer service through Messenger and Eden was so super helpful! She helped me resolve the issue I have been having for a few weeks. She was so patient and was so lovely to deal with! I could not recommend her enough, and Messenger is also a really fast and great way to resolve issues! Well done DSers team , the best customer service I experienced in years! Would love to speak to Eden again next time I have an issue.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lily foi muito gentil e humana ao me ajudar com o preço dos meus produtos no meu site. Estava tendo problemas com o preço do produto e conseguimos deixar tudo perfeito.
Agradeço muito a atenção dispensada no chat, e agradeço também à empresa por ser acessível aos clientes.
desde ja a
www.inteligenciagfox.com.br
agradece
Lily was very kind and humane in helping me with the pricing of my products on my website. I was having problems with the price of the product and we managed to make everything perfect.
I really appreciate the attention given in the chat, and I also thank the company for being accessible to customers.
from now on
www.inteligenciagfox.com.br
thanks
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team