Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 12, 2024

I got really good help from colleen. Very easy and quick. Thank you!

Winimu
Germany
4 months using the app
DSers replied June 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Very fast support service in less than a minute, Raphael was able to solve my problem and I am very satisfied with it.

Apaisso
Luxembourg
About 1 hour using the app
DSers replied August 13, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 13, 2024

definitely very helpful and would recommend Blanca from DSers. explained everything we needed really well. great service

Joippe
Australia
3 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 12, 2024

Atendimento perfeito! Atendente resolveu meus problemas rapidamente, muito atencioso e mto eficiente. Gratidao

Real Drops
Brazil
4 months using the app
DSers replied June 13, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 30, 2024

5-Star for Aimee from DSers
I am absolutely thrilled with the exceptional service provided by Aimee from DSers! From start to finish, she demonstrated a high level of professionalism, expertise, and dedication. Aimee went above and beyond to ensure all my concerns were addressed promptly and thoroughly. Her deep knowledge of the platform and her ability to solve complex issues with ease truly set her apart.

Aimee's friendly demeanor and proactive approach made the entire experience smooth and stress-free. She provided clear and concise instructions, making it easy to follow along and implement the solutions she recommended.

Beard Air
Netherlands
Almost 2 years using the app
DSers replied June 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Muito bom!

HyperPromo
Brazil
4 months using the app
DSers replied June 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 18, 2024

I just had to share my recent experience with DSers because it was nothing short of amazing. I was in the middle of a stressful process and feeling pretty lost, so I decided to reach out to DSers' support via Facebook chat. Aimee walked me through every step and was incredibly patient and knowledgeable. i really appreciate her help she was awesome!

CongoRun
United States
About 1 month using the app
DSers replied June 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2024

I used customer support for the first time this past weekend. Ralla responded right away. She had accurate, detailed answers for me. She understood what I needed and gave me the solution in terms I could easily remember and implement!!!!!! Ralla, thank you sooooo much for knowing your job so well and for being so kind!!!!!!

apparelandaccessoriescloset
United States
Over 2 years using the app
DSers replied May 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 24, 2024

Colleen s'est montré d'une grande disponibilité, avec un professionnalisme exemplaire et de plus d'une grande patience. Merci infiniment Colleen.

HymNée
France
19 days using the app
DSers replied June 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2024

I have had a couple of concerns and Ralla, who was the person who assisted me, helped me at all times, was very helpful, cleared all my doubts and concerns and advised me to have a good sales experience.

Thanks for everything Ralla!

Market Colombia
Colombia
5 months using the app
DSers replied June 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team