Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 23, 2023

I was having issues with my store and Una was very helpful. They were quick to help and figure out the issue, and they were able to explain it in detail when I wasn't understanding. I appreciate their patience and I recommend, their customer service is very great!

galorase
United States
Almost 3 years using the app
DSers replied September 25, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

Problema prontamente resolvido. Irene teve muita paciência e atenção. Grato.

tudopratech.com.br
Brazil
10 months using the app
DSers replied February 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 11, 2023

I was about to start with my daily tasks on my account, but for some reason, a pop-up kept appearing on my screen and was causing technicalities. It was indeed annoying as I could not go ahead with my work.
I then decided to ask for help and sent a message. Straight away got a response! I explained what the issue was and I was diligently assisted and guided.
Kudos to Isak for being so helpful.

SIGMA
United Kingdom
4 months using the app
DSers replied October 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2023

I have to say Holly was really helpful. She solved my problem in under a minute!

Kalles Jul
Sweden
5 months using the app
DSers replied November 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 11, 2023

Thank you so much for a wonderful service!

Metanoja
Germany
2 months using the app
DSers replied December 13, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2023

Excellent platform to scale a business from a few products to a collection of them.
Great social team capable of fixing issues great and small.
Blanca gave me a cheaper solution to a big issue and left me satisfied.
Customer Support: A standout feature has to be their customer service. They are very helpful. I highly recommend it.
Thank you DSers

JTHYPERSTORES
United States
About 1 month using the app
DSers replied October 22, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 2, 2024

je suis extrêmement satisfait du service rendu par Lennon car elle a été extrêmement réactive pour résoudre ma problématique dans littéralement la minute qui à suivie. Encore un grand merci.

Wellness Sensations
France
11 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2023

Marshall was very kind and helpful with my problem. its solved now . Thank you !

Niomo
Germany
About 2 months using the app
DSers replied November 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

HOLLY is an amazing representative! She helped me with all the questions really fast and worked professionally with my account. You should pay her twice!!!

Insight-Collection
United States
2 months using the app
DSers replied November 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 1, 2023

Yesterday i contacted DSers support team for help, this lovely lady, Blanca, was something of amazing. I've been helped by support teams before, but nothing compared to what Blanca did for me. She could have guided me on what to do but instead, she resolved the issue herself. I can not thank you enough Blanca, and if i could give you 6 stars, i would.
many, many, many thanks xxxx

Velvety seduction
United Kingdom
3 months using the app
DSers replied October 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team