Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 16, 2023

I was having issue finding an item on Ali express after setting up shipping on Dsers. I spent all night trying to figure out why it wasn't syncing. After a long and tiresome failures, I decided to ask for assistance from Dsers and to my surprise, it was fixed in less than a minute. Sherry, thank you so much for making it happen! you're a life saver!

JLBEY
United States
4 months using the app
DSers replied October 18, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 8, 2023

excelente atendimento, precisei resolver um problema que eu mesmo criei e mesmo escrevendo em Português consegui resolver sem nenhum problema.
super indico.

Alva Import
United States
3 months using the app
DSers replied December 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2023

I really appreciate your support Olivia, don't misunderstand that this is a script, all my problems are resolved in minutes, I will return to Dser and remember this support

Dannyplus
United States
4 months using the app
DSers replied November 7, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 17, 2023

Agradeço imensamente à Lucia no dia de hoje. Estava com problemas na edição dos meus produtos e prontamente ela me ajudou a solucionar a questão com rapidez e comprometimento. Obrigada à Lucia, pela ajuda imensurável e à plataforma, sem dúvidas a melhor do mercado.

lojaquimera
Brazil
9 months using the app
DSers replied December 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Otimo atendimento, rápido resolveram meu problema!

Liro Therapy
Brazil
About 2 months using the app
DSers replied April 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2023

I would like to than the customer support so much specially, LUCY, she is very friendly and helped me so much in my queries, great job

TRENDROSES
Germany
3 months using the app
DSers replied November 12, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

They have a very good app and very user friendly. Their customer service are awesome and i can recommed Sylvia for getting me amaaazing service.

100% recommend

barkfriendlyworld
France
22 days using the app
DSers replied November 9, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2023

Best customer support that I've ever treated with. I had a problem fulfilling the orders and they treated me fast and really helpful. Well done.

Airline Model
Spain
2 months using the app
DSers replied November 5, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 23, 2023

Great! they have good support a bit slow but they were able to resolve my issue.

Made for Iphone
Jordan
11 months using the app
DSers replied October 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Lucy mi ha aiutata a risolvere tutti i problemi.E' stata gentilissima e bravissima.graziei nfinite
Daniela

Manzoni-Milano
Italy
About 2 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team