Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

March 9, 2024

great app, and the support is really fast! Problem resolved in less than 10 minutes, thanks to Vivian.

Apiary Supply
Brazil
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2023

I needed a lot of help and they were quick and super nice I had Bruna amazing service if I could work with her every time I so would. Again great service so happy I honestly felt sooo lost before her help!!

echamelo
United States
7 months using the app
DSers replied June 5, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Sandy was very helpful and patient with my questions. That really made me feel comfortable with what I needed to complete.

EcoTail Pets
United States
DSers replied March 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2023

good

illovita
Canada
1 day using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Via was very helpful walking me through all of my problems, I would be lost without her.

Glamour Lodge
United States
5 months using the app
DSers replied September 7, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 15, 2023

Erwen was very helpful and cooperative thank you so very much the customer service is just perfect and my problems was solved within 5 to 10 minutes

MBBF
Canada
About 1 year using the app
DSers replied August 18, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

I have trouble to reconnect my account and place my orders, Lucia was really helpful, she guide me to all the processes to fixed it.

Cotidianostore
Brazil
DSers replied March 13, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited May 10, 2023

Rena responded to my question within 10 minutes with the exact answer I needed to get everything working the way I wanted. Absolutely incredible service!

I used the Customer Service again today and Maye was amazing!

The Color Pickers
United States
Over 1 year using the app
DSers replied May 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 29, 2024

Lennon was so patient guiding me through all the issues I had and made everything easier for me.

Self Made
United States
DSers replied March 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2023

Really enjoy this app since the beginning, great support I love it

Fidonimo
Singapore
3 months using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team