Reviews (30,292)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 18, 2024

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

Andy's Boutique
United States
5 months using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

accompagnement parfait , patient , et agréable

Ma boutique ACOUPA
France
7 days using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Lucy provided me a high quality support, even more than I need. Thanks!

find2.shop
Czechia
3 months using the app
DSers replied May 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 21, 2024

Villanelle helpt me get back into my account again and she helped me very quickly.
The respons time was also very quick!

Frenzic
Netherlands
7 months using the app
DSers replied April 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 31, 2024

Aimee is GREAT, she not only assisted me, but she also taught me how to solve the problem if the happened again.

Travel Hub
United Arab Emirates
18 days using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 24, 2024

Jully was excellent in providing quick and effective customer service on messenger. Treats so good. So fast and so helpful. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

M&H
United Arab Emirates
2 months using the app
DSers replied April 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Estava com problemas no mapeamento dos pedidos e tive um excelente atendimento, agradeço por isso! ^^

Yverna
Brazil
8 days using the app
DSers replied October 15, 2024


Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 25, 2024

Logo que entrei em contato já tive retorno. Atendente Olivia muito atenciosa, gentil e prestativa. Além de solucionar rapidamente meu problema, tirou minhas dúvidas, me orientou e teve paciência com a minha falta de experiência com o uso da plataforma.
Excelente atendimento. Estou muito satisfeita! Sinto-me muito mais segura agora usando o Dsers, pois sei que com qualquer dificuldade terei ajuda rápida para solucionar.

Estilo Único
Brazil
5 months using the app
DSers replied May 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 8, 2024

DSers app works really well and can be used with a lot of functionality for free. Customer service and live chat is good with helpful support staff who can actually resolve issues such as Lennon who was top notch.

Get Set Coffee
United Kingdom
10 months using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I had the pleasure of working with Chloe, and I couldn’t be happier with the service! Chloe was efficient, professional, and incredibly attentive to detail. The process was smooth and quick, exceeding my expectations. I highly recommend Chloe for anyone seeking top-notch service. Thank you so much!

Stellar Leds
Vietnam
DSers replied November 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team