Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 21, 2024

Fast and comprehensive response from Sherry! Gave a clear answer to my question, and even provided photo instructions of the actions I need to take. 5/5 I do recommend.

Vaakso
Finland
3 months using the app
DSers replied April 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Je suis satisfait du service d'aide par mail notamment avec le vendeur rin.

Harmonic Lights
France
4 months using the app
DSers replied May 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 10, 2024

Thanks, more than 1 hour service. They waiting patiently, great job

My Store
Netherlands
2 days using the app
DSers replied June 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 30, 2024

trash app, i received 45 order today and i had to cancel all of them because of the dumb price update dser have done, it has completely messed up my pricing.

Ghori Products
United States
8 months using the app
DSers replied May 5, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

July 22, 2024

Muito bom, suporte 100 por cento satisfatório e com muita clareza, muito bem explicado, me sinto extremamente satisfeito.

$ Império da Oferta
Brazil
About 4 hours using the app
DSers replied July 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 8, 2024

Wendy from disers support service helped me a lot in solving the problem with my order, thank you very much Wendy and the others who helped me ;)))

Epic Horizon Shop
Czechia
4 months using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Real fast service, and I got the help I was waiting for from Ali Express. Thank you to the work team.

Order it
United Kingdom
About 1 month using the app
DSers replied May 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Bianca went above and beyond to help me with syncing my orders. The customer service I received is TOP TIER! I will continue using DSers and highly recommend others. Thank you again Bianca.

Love Marie Timepieces
United States
About 2 months using the app
DSers replied April 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

OMG I was working the Sandy on a few different issues and she was AMAZING. some of the best support ive ever got! I love working with them! Kirsten

THE CLEAN CABINET
United States
5 days using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 13, 2024

Reached out via messenger and within minutes I was able to chat with a real person. Lucy answered all my questions and provided helpful links to further explain. Thanks so much, can't wait to get my new shop open.

Cozy Pnug
United States
5 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team