Reviews (29,852)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

July 19, 2024

Sou Denise...Minhas dúvidas foram sanadas, meus problemas resolvidos e o atendimento foi maravilhoso. Bem claro, paciente e cordial.

Shazan Online
Brazil
3 months using the app
DSers replied July 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

The support team is very helpful. Chrissy was very patient and helped solved my minor issue under some settings that needed to be adjusted in my profile. Great customer service.

Acoseni
Canada
12 months using the app
DSers replied March 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 31, 2023

Jenny was WAAAY more than helpful, not only did she help me get a product to a customer that I thought I was going to have to cancel and refund because it wouldn't ship to where that customer was, but I gave her the permission and she made the changes herself! Awesome customer service.

Kimpton Fitness and Beyond
United States
6 months using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 31, 2024

Thank you, Myra. Fast responses

Boomyrang
Indonesia
25 days using the app
DSers replied June 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 16, 2024

Sandy helped me to resolve the problem that occured with my no show product with an hour. we tried many solutions. Finally we made it. Thank you, Sandy!

Home Living Mall
Hong Kong SAR
3 months using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2023

I had a great experience with Isak. He had lost patience and helped me thoroughly understand the process of fulfilling an order as a new store owner. He was straight to the point, he provided visuals and guided me until completion.

Kairos Baby Haven
United States
5 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 28, 2023

Using this for while and sometimes I need assistance! In customer support guy name Rin He's so professional and knows how to handle the situation! 5 stars for him for helping me a lot and for the really quick responses!
thank you so much Rin!

Bleach Web
France
Over 1 year using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 28, 2023

I wanted to take a moment to express my utmost satisfaction and appreciation for the outstanding performance of your Dsers Fulfillment Channel. The level of service and efficiency demonstrated by the team has truly exceeded my expectations
I would like to extend my gratitude to Bianca for her help, dedication, and commitment to delivering exceptional service.
Thank you once again for the outstanding service, and I look forward to continuing our successful partnership.

Best Regards,
Lilymeche

Lilymecheconcept
United States
About 2 years using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 9, 2024

This review is for customer service representative RITA only.
Thank you...

Live Simply Home
Canada
29 days using the app
DSers replied May 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 13, 2024

good, isak helped me with some doubts about the business ;)

Ruka Tienda
Chile
8 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team