Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 13, 2023

Super useful app, essential for any dropshippers onlne store. The orders come in to my website and this app allows my to fulfill those orders much easier than if I had to do it manually.
They also have a great customer service - Alicia was really helpful and patient when I was confused with how to use the app.

Selfcarebar
Ireland
9 months using the app
DSers replied July 16, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2023

Olivia, was very helpful, kind and nice in helping me. Alone I was taking too long to solve problems that with her I solved in an instant.
Thank you

Infinitylumi
Germany
9 months using the app
DSers replied October 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2023

BRUNA helped me a lot with my problem, so great to have team members ready to help like bruna.

Balinni Store
Switzerland
3 months using the app
DSers replied October 15, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Emma was such a big help with my first order, absolutely wonderful service and got the issue fixed within no time! Every question I had was answered and the service was amazing! Thank you Emma!

Elysian Echo
United Kingdom
3 months using the app
DSers replied September 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2023

This is hands-down the ultimate 'push to store' application for Aliexpress products. It has proven to be the only one I'll ever need. Beyond the exceptional service it provides, the customer support experience is truly remarkable. Olivia goes above and beyond to assist you and address your inquiries. Her dedication and attention to customers' needs are simply outstanding. Highly recommended!

RuzgarsStore
Netherlands
4 months using the app
DSers replied September 20, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 4, 2023

Expert-level customer service. Every time I have needed support, they have been right there to help me. Highly recommended for every store.

strappz
United States
Over 1 year using the app
DSers replied August 6, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 27, 2023

I want to give a shout out to Selena for her prompt reply. Thanks for your hep!

ETRENDZ.SG
Singapore
3 months using the app
DSers replied October 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 28, 2023

Jenny, helped me so much getting my Ali account reconnected to Dser. I am very appreciative of the screenshots making it easy to see the steps I needed to take. The response was much quicker than expected, actually within minutes of the request for support. I am very grateful that I was able to get my customer orders processed and paid for in a timely manner, both for my customers sake, and making me appear as a good business owner.

NewEarth Universe Collections
United States
9 months using the app
DSers replied July 31, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Villanelle me ajudou com todas as minhas dúvidas, ótima atendente.

Minha loja
Brazil
About 2 hours using the app
DSers replied April 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 10, 2023

Great customer service from ZOE! I needed help with the process and updating certain items on my store through their app and every question I had was answered with screenshots and arrows. Very helpful and truly makes me feel at ease moving forward with my online store that I will have quick support if I have any issues in the future. Thank you so much ZOE for all your help this morning! Greatly appreciate it!

AlyElla
United States
3 months using the app
DSers replied July 11, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team