Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 16, 2024

fast and excellent service! It was my first order using DSers and I was lost. Thanks for your chat service.

MaJoKi Apparels
Canada
Over 1 year using the app
DSers replied March 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Best fb interactive experience I've had from Lucy from DSers support team
I look forward to building my Shopify business with Dsers!

SBentley LLC
United States
12 months using the app
DSers replied March 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 19, 2023

Zoe did and awesome job in taking care of me. Im new to this all and she helped me unfulfill an order I accidentally fulfilled. She then helped me map it out correctly and figure this all out. I am forever impressed with how fast I was helped by Zoe and how quickly she attended to all of my needs. I hope she's around the next time I have questions!

Pembrie
United States
5 months using the app
DSers replied November 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Australia
6 months using the app
DSers replied February 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 2, 2024

The DSERS application greatly facilitates our online sales and is also very easy to use. Furthermore, live online support is very efficient. I clarified all my doubts with the attendant "Alice" who was very helpful and explained to me step by step how I should proceed until I was able to resolve my doubt. This attendant "Alice" is rated 10 stars.

Usevoce.com
Brazil
9 months using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Irene was so helpful and we were able to solve the problem in a very short amount of time. Thank youu!

Rêveur
United States
3 months using the app
DSers replied May 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 21, 2023

I had issues with my DSer account not being able to link to my shopify account and required authorization but Nephele has been a great help sorting it out from me. She's been very patient and guided me step by step. I cannot recommend them enough.

Eagora.com
United Kingdom
5 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2024

Thank you so much Holly for your help. you are great sales representative.
HAVE A GOOD DAY

shoppinghub4u
Australia
2 months using the app
DSers replied May 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 13, 2024

Estou satisfeito, bom atendimento, suprindo todas as minhas necessidades.

Tal Variedades
Brazil
4 days using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Very good support. Fast and effective response which helped me. Also kind service from Villanelle. I am satisfied

Secansa
Denmark
11 months using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team