Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 17, 2024

I came here because i was so happy with the customer service I got. Blanca was amazing, friendly, knowledgable and quick with her responses and her actions. If i could give a 6th star for the customer service. I would give it! Thanks again for helping with my issue so kindly and promptly! I feel so much more confident using the DSers app thanks to Blanca their help!

The Furry Fashionista
United States
3 months using the app
DSers replied January 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 20, 2024

Great support! Fast reply and always a solution for our problem! Ralla is really nice and quick! Thank you for guiding us through our process!

casa alana
Germany
6 months using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 1, 2024

Alicia was amazing. I sent an email about a tech issue and she responded very quickly and was able to help resolve my problem. Thank you so much, Alica.

PurePathShop
United States
3 months using the app
DSers replied February 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 1, 2024

The assistance that Alice provided me with has made me really happy. She carefully showed me how to map out my product, something I had never done before and had no knowledge about. I am very excited, and I appreciate your kindness and help. Thanks.

BeautySecretPlus
Italy
8 months using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 8, 2024

Sandy was great. Fast and practical answers. Understood what I was asking and gave me the answers quick. Thank you!

Happy Radios
United States
9 months using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Wendy isn't just knowledgeable, she is also friendly and genuinely helpful. She went the extra mile to ensure my issues are resolved, even suggesting solutions I wouldn't have thought of myself. Her proactive approach has saved me tons of time and frustration.

PheMOMenal Finds
United States
5 months using the app
DSers replied February 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Had an issue with DSers and reached out to support - huge thanks to Isak who was able to resolve my issue with outstanding professionalism, extremely quickly and even provided additional information regarding the topic in question. ✨

Tilbe
Poland
About 1 month using the app
DSers replied February 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Isak and Isla were very helpful and answered all my questions thoroughly. They provided a quick solution to my issue.

ViralShopr
United States
About 2 months using the app
DSers replied April 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 5, 2024

Have use DSers for years now, going and coming out of Dropshipping.

Have always recieved the best service and support.

Vivian help me out this time, great help!

Wouldn't use any other platform

byFOUNNND
Australia
About 1 month using the app
DSers replied February 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 15, 2024

Sandy, my really very well helped, we spent an hour together on one of my problems encountered, and awesome, everything is solved, thank you again

Tendances Boutique
France
About 2 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team