Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 11, 2021

J'ai demandé de l'aide pour un mapping et je l'ai obtenu très rapidement merci beaucoup et bravo à l'Equipe

CITEDESCHATS.COM
Belgium
Over 1 year using the app
DSers replied April 11, 2021

Hi CITEDESCHATS.COM,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please feel free to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2021

Nice app! and I really appreciate the customer service especially Niki who was more than efficient to communicate with me quickly and was kind as well!

Anime Dagger
United States
Over 1 year using the app
DSers replied August 9, 2021

Hi Anime Dagger,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited January 17, 2022

good application and service for dropshipping.The team support is always there when you get a problem with quick response. I recommend this application.

babychouu.france
France
Over 1 year using the app
DSers replied January 17, 2022

Hi babychouu.france,

We are happy that you enjoy our customers service. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 26, 2022

by far the best DS management app so far. Love the advanced mapping features! Customer support is also very good

Mazetek.co
Belgium
Over 1 year using the app
DSers replied February 7, 2022

Hi Mazetek.co,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2021

I am very happy with Colins service today, thank you for your help! I had some questions regarding tracking and they guided me through everything one step at a time. I left the live chat feeling very comfortable :) Thanks again

Clever Kids Co
Australia
Over 1 year using the app
DSers replied September 25, 2021

Hi Clever Kids Co,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2021

Hello, I was attended by Lucy to solve a problem with my order and it was solved. She was very attentive and resolved very quickly. Thank you

NR Store Online
Brazil
Over 1 year using the app
DSers replied March 16, 2021

Hi NR Store Online,

We are glad that your problem was solved and thank you so much for your review. DSers' customer service team is always here to help you in every way we can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2021

Adorei o atendimento da Clary! Aumentem o salário dela, pois ela foi muitíssimo atenciosa! Salvou o meu dia em apenas 5 minutos!

TáNaMão
Brazil
Over 1 year using the app
DSers replied October 18, 2021

Hi TáNaMão,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 21, 2022

I was answered by Sebastian: I'm very grateful to you and Dsers, because in less than a week it's already the second time they've helped me with assertiveness, which is very good nowadays. Thank you very much. God bless you

Grupo Arcanjo
Brazil
Over 1 year using the app
DSers replied January 24, 2022

Hi Grupo Arcanjo,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

June 23, 2021

New to E-comm and dropshipping. App was fairly easy to install and to navigate. Have been fulfilling my first few orders and was not seeing updates and contacted Shopify customer support which sent me to DSer support. They were quick to respond back via email and received amazing support from Eva on messenger where she looked at my account and explained the process to me. Looking forward to continue using this app.

SmartKitchen™
United States
Over 1 year using the app
DSers replied June 25, 2021

Hi SmartKitchen™,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2022

Great support from Barrett from DSers support team, very patience and with all the tools required to solve my problem!

Qiaras
United States
Over 1 year using the app
DSers replied June 8, 2022

Hi,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team