Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

Edited July 29, 2023

Kylie is an excellent professional, he helped me a lot to solve my problem when processing orders!! I highly recommend the app, note 10!

Seybins
Brazil
Almost 2 years using the app
October 14, 2021

Bonne application et facile à utiliser. J'ai contacter de l'aide par Messenger, une réponse rapide et efficace

MDHOME
France
Almost 2 years using the app
DSers replied October 18, 2021

Hi MDHOME,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 16, 2024

I worked with Aimee, she helped with an issue I had with my DSers-AliExpress account. She was knowledgeable, patient, and resolved my issues, and answered all my questions. It was a pleasure to work with Aimee.

Classybeing Jewelry & Accessories!
United States
Over 1 year using the app
DSers replied February 19, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2022

Dsers have an amazing support!! They have very polite employees and answer all my question in minutes!! By email or by messanger evend on sunday!!

Memmoria
Brazil
Almost 2 years using the app
DSers replied August 22, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.

We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 27, 2022

I had to change the supplier for one of my products and I spoke with Lena and she was very helpful by walking me through it and getting very detailed directions. DSers is very helpful when it comes to support anyway!

Picloos
United States
Almost 2 years using the app
DSers replied December 28, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

It was truly a classy treatment and a very wonderful style , really thank you

HAGO
Saudi Arabia
3 months using the app
DSers replied April 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Perfect customer service, right on time, problem solving and attendance at its best ( Chrissy is the best!)

Nwaya
United Arab Emirates
About 2 months using the app
DSers replied April 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 29, 2023

I was lost looking on how to edit the SKU change on a product. I seen videos but felt like I was getting no where. Wendy was very helpful and very detailed. She even made sure it was done right.

The Hair Bodega
United States
Almost 2 years using the app
DSers replied July 31, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 29, 2022

Barrett from DSers support team promptly resolved all the questions I had from my migration process and helped me understand DSers infrastructure! DSers seems like a good app for mass order fulfilling!

Good Summer Day
Canada
Almost 2 years using the app
DSers replied June 30, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 22, 2023

Atendimento rápido e excelente! muito obrigada

Knuts Premium
Brazil
Almost 2 years using the app
DSers replied January 3, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team