Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 19, 2024

Got great fast service from Sherry:) She was great!

Wassup Paw
Canada
5 months using the app
DSers replied February 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited January 7, 2024

Alicia was very quick and super helpful with livechat support! Happy with the customer service

ScalesJewels
United States
2 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 23, 2024

DSers-AliExpress Dropshipping is a great combo. I needed help today, I'm new ish, I was surprised how fast my message was answered by Eden! I thought I would get a BOT. I was in a hurry but in a flash I had my answer!
Thank you Eden I wasn't late to my meeting, and thanks to DSers-AliExpress maybe my dream will come true!

Heads-up
United States
7 days using the app
DSers replied February 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

L'agent était rapide, efficace et très réactif, il m'a appris quelque chose de très important que je ne savais pas, vraiment, je suis très contente du service que Isla m'a rendu. vraiment merci a lui

Empire du charme et beauté
Canada
7 months using the app
DSers replied April 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Thank you AURORA for your service! I had all my questions answered immediately and professionally.

OceanWave
United States
4 months using the app
DSers replied March 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Really good help from Alicia she was efficient on my request!

MEOWORLD
France
8 months using the app
DSers replied January 15, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 4, 2024

Wendy was so helpful! Quick to respond and clear direction that solved my issue instantly. Thank you for the great customer service. Its very refreshing!

Under We Sea
United States
About 1 month using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Tiffany has been of amazing help to me and dsers seems to be working great so far

HyroLabs
Germany
6 days using the app
DSers replied April 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 7, 2024

Vivian helped me solve my login issue very quickly, thank you !

Fastbrush
France
3 months using the app
DSers replied February 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Wendy was very kind and helpful! Thank you very much

Hootin
Switzerland
8 months using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team