Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 6, 2023

Thanks Serein that helped me out and answered my questions very fast and clear.
This app helps me a lot. 1 of the best apps to use as a dropshipper.
Great Job

TECHMAGNETICA™
Spain
14 days using the app
DSers replied July 6, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 25, 2023

I was help my your representative Sherry. I was totally lost and she was very patient and professional. I am very pleased and grateful for her assistance with issues. Sherry Rocks!!!

Lockhart's Retail Store
United States
3 months using the app
DSers replied September 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 20, 2023

Jenny is very helpful. I was having technical difficulty with mapping the product variant. Resolved in minutes, very quick support, with screenshots to assist. Highly recommend this app.

Amor Trinkets
Canada
10 days using the app
DSers replied September 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 13, 2023

it was awesome treatment from this guy and i got problem solved thank u very much and pleasure to meet u

bransva
United States
4 months using the app
DSers replied August 15, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Je tien a remercier Isak qui a étais tres rapide lors de mon soucis, merci encore a lui

BinSage
France
About 9 hours using the app
DSers replied February 4, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 18, 2023

Neva was fantastic! Very quick and was ablel to help me get my store connected properly so that I could fulfill my orders. Thanks!

Noir Affex
United States
4 months using the app
DSers replied May 21, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 7, 2023

Suporte rápido e atendimento cordial

Nova Prioridade
Brazil
6 months using the app
DSers replied December 11, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Isak very helpful and efficient on chat to resolve issues to a newbie. thank you. I’m sure I will be needing more help soon and have confidence in the chat service.

new baby nursery
United Kingdom
3 months using the app
DSers replied June 27, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 31, 2023

if I could give a thousand hugs to someone, it would be ''Isak''. was very quick to answer. Thanks

Chambre
France
2 months using the app
DSers replied August 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 20, 2023

Sylvia and Olivia solved all my issues. I'm a new user, they were very professional and have and showed me hight knowledge about the subjects.
Thanks!

My Casa Garden
Australia
About 1 month using the app
DSers replied August 21, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team