Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 26, 2023

A great app. Saves time and is easy to use. I had some questions and Sherry from the customer support helped me immediatley!

Mein Shop
Austria
3 months using the app
DSers replied July 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 15, 2023

Thank you Sylvia for your help in solving my problem. I really appreciate the rapid response & the efficiency you've handled the issue.

MajesticVista
United Kingdom
About 2 months using the app
DSers replied August 16, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 8, 2023

Great app and even better support. Massive thanks to Isak for super efficient problem solving - KUDOS!

FitFixture
United Kingdom
8 months using the app
DSers replied May 8, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 29, 2023

Lena was very quick to respond via FB Messenger, and provided me with answers to my concerns as well as direct links to more information about my issue (fulfillment). Excellent customer service!!

The Eastern Chef
United States
10 days using the app
DSers replied May 2, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 19, 2023

Great support service. So kind to me. And this app is so useful in order to get my shopify webstore to work.

Waterloon®
Spain
About 2 months using the app
DSers replied June 19, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2023

Need some help and Sherry was there to answer the call. Sherry went above and beyond to quickly and expertly resolve my issue. Thanks Sherry!

Urban Noble
United States
5 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Estou gostando muito de utilizar o DSERS tive umas duvidas mas chamei o time de suporte achei que ia demorar mas foi muito rápido a Olivia quem mi atendeu muito simpática fui muito bem recebido parabéns

Barateando+
Brazil
28 days using the app
DSers replied November 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2023

Thank you Eden for the help today, I got lost navigating the website but thank for your guide and step by step tutorial.

Greatbuys
New Zealand
7 months using the app
DSers replied April 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2023

Reached out for help from Dsers I got Raphael what a guy he’s a bad mother fucker .. sorted my problem out and understood him perfect hope to get him if I have any more problem thank you bro

3wholesale.sourcing
United Kingdom
10 days using the app
DSers replied July 31, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 25, 2023

Olivia is so helpful. She solved my issue quickly

The OTR Sleeper Stocker
United States
3 months using the app
DSers replied September 26, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team