Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 22, 2023

App has many features but needs some time to learn. Tracy was very helpful and fast to respond to my questions.

Tanukie
Singapore
21 days using the app
DSers replied May 22, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Un immense merci pour votre aide précieuse votre expertise a résolu mes problèmes. Je recommande vivement vos services.

Ma boutique
France
About 6 hours using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 5, 2023

Really nice App, also nice service, Emma helped me a lot during my operation, fast and clear answers!

WooLeapStore
China
21 days using the app
DSers replied July 6, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2023

J'ai créé une boutique très récemment et me suis retrouvée bloqué pour le règlement d'une commande. J'étais vraiment embêtée car j'avais besoin d'aide et rapidement. Et franchement, je dois dire que j'ai été agréablement surprise de la prise en charge de mon problème. Lucas s'est occupé de mon souci, a pris le temps de tout analyser, de faire des test et de m'accompagner dans ma démarche. Lucas a réglé tous mes blocages, en m'expliquant pour la suite et j'en suis ravie. Je peux dire que le Lucas a sauvé ma journée de travail et franchement un grand merci pour son efficacité, son professionnalisme et sa gentillesse. je recommande 1000 fois !

Orthop'Elite
France
4 months using the app
DSers replied October 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 10, 2023

Wendy was extremely helpful and informative. As a newbie in drop shipping i got abit lost but Wendy clearly explained the process and fixed some errors i made :) Very hepful and quick response, no waiting around.
Thankyou!

Ozimmortal Techs
Australia
21 days using the app
August 29, 2023

Veryt helpful support, they helped fix my problem in seconds and here very fast in responding to my problem.

Pawfect
Switzerland
25 days using the app
DSers replied August 31, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2023

Isak helped me troubleshoot and explained in detail how everything works so I could successfully fulfill my first order, thank you!

Unhinged Home Decor
United States
About 1 month using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 20, 2023

Neva was very helpful for me today. She addressed all of my concerns about my store and help me find the solutions. So I was very pleased to work with her.

CoShopp
United States
2 months using the app
DSers replied June 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Serein, this person is absolutely AMAZING. solved my problem in 5 minutes. sent pictures and videos and already had the solutions. GREAT SERVICE!

Playtime Trends
United States
21 days using the app
DSers replied August 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2023

Bruna answered my questions right away and helped me a lot. She was very friendly and understandable. I recommend the Desers!

FluffyBoom
United States
3 months using the app
DSers replied June 19, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team