Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to selectively lock products, pages, and collections, making it ideal for restricting access to wholesale items or offering special pricing to certain customers. It's praised for its simplicity, flexibility, and the ability to create preview pages and share private content. The support team is also noted for their responsiveness.

Edited March 21, 2020

The support is great, helped us to make some arrangements and perfectly fit the app on our site for our needs.

Strawix
Italy
About 1 month using the app
December 5, 2017

Very easy to install, configuration absolut easy and works perfectly. The best app ever ....

Flaggship Store
Germany
About 1 month using the app
Edited September 9, 2019

I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE.

Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.

Cater To Your Skin
United States
Over 2 years using the app
Easy Lockdown Inc replied September 17, 2019

Hello,

Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store.

As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes.

Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email support@nexusmedia-ua.com and we'll get back to you ASAP.

Thanks,
Den.
NexusMedia Team

May 6, 2021

It's more readable than other apps on the App Store, it's neat and nice in design. The CS manager is very friendly and quick to respond and resolve. Compared to other apps that support similar features, the price you pay is worthwhile. Thank you.

gollala
South Korea
30 days using the app
August 26, 2020

Great App!
We use it to host a membership area on Shopify and it works very well. Great customer service too.

Grown Strong Fitness
United States
29 days using the app
November 25, 2020

The app works exactly as expected. Contacted support for some help with the lay-out of the lock page. The response was quick and accurate. Bottom line: looks good, works great and support is kind, fast and knowledgeable.

Primrose Jewellery
Netherlands
27 days using the app
May 8, 2020

Easy install. Had a tiny problem getting it to work so emailed support, heard back from Ilia in less than an hour with the solution. Works like a charm!

Purnell
United States
26 days using the app
July 19, 2018

App was perfect for what we needed it for! Had a pre-sale for special customers and wanted to give them access to a certain product before the rest of the public could view it. Worked smoothly and they even went out of their way to fix an issue I had with a different app!

Death By Audio Effects
United States
26 days using the app
June 19, 2017

Excellent app and good value for money. Responsive support.

As a wholesaler, I wanted to hide the prices from the public and only those tagged customers would be able to access the prices and cart. Worked like a charm and very easy to use. Would have liked to have seen some documentation / help on the various areas you can lockdown as some of the terms we a little cryptic.

Be careful if you have other pricing apps. I had another app Quantity Breaks which was still showing the prices after the lockdown. Chatted with the Quantity Break developer and they applied the same tag to the tables and the lockdown works like a charm!

Hearing Aid Batteries Wholesale
Australia
Almost 2 years using the app
April 26, 2017

This app is great! Solved our wholesale customer login issue. Now our wholesale customers can log in and place wholesale orders. Customer service is outstanding!! Denys has been great helping us resolve an issue we had. Highly recommended.

Nostalgicbulbs
United States
25 days using the app