Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.
Refine
-
By rating
The app itself works fine, however when I no longer needed it and wanted to delete the app, my entire website was broken. I had to reinstall the app the fix the problem. The instructions were not clear and the entire website was down for a period.
Thank you for your feedback and we're really sorry about the issue you faced.
Our app really modifies your theme assets to make sure your content/pages are locked securely and your locked content can't be accessed by simply disabling JavaScript in the browser. But due to this you really should make sure all your locks are disabled before removing the app. Or disable the app for your theme - to make sure our app code is completely removed from your theme.
We have several alerts about that in our app interface and we're also sending notification immediately after removing the app, if it was removed with some of locks enabled.
To fix any issues you should temporary install app back and disable the app for your theme. Or contact our support team by email support@nexusmedia-ua.com and we'll remove the code manually for you and make sure everything is working properly.
Thanks,
EasyLockdown team
We are using this app to create a wholesale product collection that is only accessible by approved customers. The apps made specifically for this purpose don't allow us to track inventory separately, which we need to do. Since we don't have a lot of products, it's easy for us to duplicate the products we want to offer wholesale and put them in a locked-down collection. This app works perfectly for this, and now we can have separate wholesale inventory. We had one minor issue, which Denys quickly resolved. The rule-making for locked-down collections are quite flexible and allow us to accomplish everything we need. And, it's inexpensive too!
Amazing customer support, and works great! Highly recommended.
I am really glad i came across this apt, not only is it cheaper than its competitor on shopify but the one thing i find brilliant is you can customise it. It certainly is one of the better apps i have come across on shopify
this app provides great feature to hide price or pages for limited customers. Beyond the app feature, the customer service team is very kind and the technicians respond on specific request within a day.
I strongly recommend this app for those of who need lock option!
The support is great, helped us to make some arrangements and perfectly fit the app on our site for our needs.
The app works fine, it can be used to hide prices / products / collections from certain customers. We had some issue when the app wasn't working well and the customer service helped us immediately and they solved the issue. Recommended :)
Hi,
Thank you for taking the time to share your feedback and recommendation for the EasyLockdown app. Our apologies for the initial issue you faced with.
We're here 24/7 if you need further assistance or have any suggestions. Thanks again for your review - it helps us improve our products.
Best regards,
Nexusmedia Team.
Very easy to install, configuration absolut easy and works perfectly. The best app ever ....
I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE.
Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.
Hello,
Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store.
As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes.
Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email support@nexusmedia-ua.com and we'll get back to you ASAP.
Thanks,
Den.
NexusMedia Team
It's more readable than other apps on the App Store, it's neat and nice in design. The CS manager is very friendly and quick to respond and resolve. Compared to other apps that support similar features, the price you pay is worthwhile. Thank you.